Telephonic Triage Nurse Case Manager (Remote) 2026-1475

Overview

Are you looking to make a difference by providing high-quality care with a personal touch that impacts the lives of injured workers? Would you like to be part of a team dedicated to empowering and improving health outcomes through compassionate care and support? Do you have the nursing expertise, case management experience and clinical judgment needed to help further establish Sedgwick Government Solutions as a leading provider of case management services? We believe in helping individuals with work-related injuries and illnesses achieve the best possible outcomes through timely intervention, health management and ongoing support.

Responsibilities

• Work independently from your home office while remaining connected to a supportive nationwide team.
• Support federal workers with occupational injuries and illnesses through timely assessment, care coordination and ongoing case management services.
• Develop and manage individualized case management plans, monitor progress toward recovery goals and maintain accurate documentation within the case management system.
• Provide medical expertise, facilitate communication among all parties involved in the case and support the delivery of integrated medical disability management services to help injured workers achieve the best possible outcomes.

Qualifications

• High School Diploma or equivalent (GED) required.
• Bachelor of Science in Nursing (BSN) or related field preferred.
• Current, active, unrestricted resident RN license within the United States required; Compact License preferred.
• Additional licenses in Puerto Rico and other U.S. territories are preferred.
• Minimum of 5 years of clinical experience in medical case management, workers' compensation, occupational health AND/OR a related field required.
• At least 2 years of adult medical/surgical nursing experience AND 2 years of workers' compensation case management experience OR 1 year of adult medical/surgical nursing experience AND 3 years of workers' compensation case management experience required.
• National certification in case management or a related field preferred.
• Reliable high-speed cable or fiber optic internet service and an established home office environment.
• Strong attention to detail with excellent organizational and time management skills.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Experience using case management systems, electronic medical records (EMR) or other electronic platforms.
• Ability to utilize telehealth technologies, including video and chat platforms, when appropriate.
• Ability to work independently while collaborating effectively within a team environment.
• Excellent communication and documentation skills with the ability to provide timely follow-up, including 24-hour follow-up on communications and effective coordination among all parties involved in the case.

Benefits

• A comprehensive benefits package is offered including, but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.