Telephonic LPN AHMG Cardiology Contact Center at Orlando

About the role

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Facility located at 602 Courtland St, Orlando, FL 32804; the AHMG Cardiology Contact Center is at 600 Courtland St, Orlando, FL 32804.

Responsibilities

• Completes check-out duties and relays instructions and care to the patient or family.
• Performs required Quality Control checklist to ensure patient safety.
• Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy, and follows safety regulations.
• Participates in departmental performance improvement initiatives.
• Drives customer service initiatives by creating and owning the patient experience.
• Assesses patients during clinical check-in, documents pertinent medical information and vital signs, and assesses for signs of abuse or neglect using age-specific guidelines.
• Administers treatments, medications, and follow-up assessments ordered by the provider, verifying as