Telephone Operator-PD

About the role

Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit. Be the calm, professional voice at the center of hospital communication.

Responsibilities

• Operate the Avaya switchboard to handle all calls promptly and professionally
• Monitor hospital codes, alarms, and safety systems
• Activate beepers and emergency notifications as needed
• Maintain confidentiality and accuracy with patient information
• Support telecommunications operations and assist with additional duties as needed
• Represent the hospital with a professional demeanor and appearance

Requirements

• High school diploma or equivalent (required)
• Switchboard experience (preferred)
• Strong verbal communication and multitasking skills (required)

Benefits

• Competitive pay with shift differentials
• Flexible scheduling to fit your lifestyle
• Supportive, team-oriented environment
• Opportunities to gain experience and grow within the organization
• Generous benefits packages
• Generous tuition assistance
• Defined benefit pension plan
• Culture that supports professional and educational growth

Pay

Starting from USD $26.71/Hr. The rate listed does not include any differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.