Telephone Operator, Full Time Night

Responsibilities

• Provides helpful information to internal and external callers
• Maintains detailed documentation in the appropriate communication logs
• Dispatches Security requests using two way radios in a timely manner
• Monitors alerts and alarms
• Notifies appropriate departments or individuals when required
• Affords assistance with mentoring and training of new employees

Requirements

• Exceptional interpersonal skills and empathy for those in crisis
• Strong critical thinking skills
• The ability to handle multiple tasks at once, prioritize work, and manage interruptions easily
• Strong customer service skills
• Willingness to work, adaptability, and an eagerness to learn
• Ability to work autonomously and with a team

Qualifications

• 2 years of applicable experience