Telemetry Supervisor - Centralized Telemetry

Job Summary

Supervises the Centralized Telemetry Surveillance Center (CTSC). Oversees monitoring and interpreting cardiac telemetry rhythms accurately in a centralized location. Reports rhythm changes, arrhythmias, or poor signal issues to the appropriate nursing unit. Promotes professionalism, leading through example and encouraging a caring, helpful, responsive attitude to telemetry alarms, monitoring, and colleagues consistently.

What You’ll Need To Apply

• Required Education: High school diploma or equivalent (e.g., certificate of high school equivalency). Successful completion of a cardiac arrhythmia interpretation program (including passing an in-depth arrythmia-specific test using caliper measurements and rhythm changes evaluation over time using full disclosure).
• Preferred Education: Successful completion of an accredited paramedic or practical nursing program.
• Required Experience: Three (3) years of telemetry monitoring experience
• PREFERRED Experience: Two (2) years of emergency medical services (EMS) paramedic field experience (including electrocardiogram (ECG/EKG) teaching experience), or two (2) years of EMS, emergency room (ER), or practical nursing experience (including telemetry)
• Experience in a clinical or healthcare setting
• Leadership experience (e.g., coordinating staff scheduling, workflow, and multiple telemetry monitoring functions)
• Electronic health records (EHR) experience
• In depth knowledge of patient throughput processes
• General knowledge of performance improvement (PI) management and Lean techniques
• Understanding of telemetry monitoring systems
• Familiarity with supply ordering and inventory practices
• Strong personal computer (PC) skills; Microsoft 365 (i.e., Word, Flow, Forms, and Excel) proficiency
• Effective communication and team building skills
• Prioritization and time management skills
• Problem solving and analytical skills
• Ability to work across all management lines and with medical staff members to promote good inter-departmental relationships
• Detail oriented with a high degree of accuracy and accountability

Required Certification/License/Registry

• American Heart Association (AHA) Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications.
• National Telemetry Certification (NTC) from the National Telemetry Association (NTA) within six (6) months post-hire.

Preferred Certification/License/Registry

• Certified as a paramedic in accordance with Florida Statues (FS), Title XXIX (Public Health), Chapter 401 (Medical Telecommunications and Transportation), Part III (Medical Transportation Services) OR Licensed as a practical nurse (LPN) in accordance with FS, Title XXXII (Regulation of Professions and Occupations), Chapter 464 (Nursing), Part I (Nursing Practice Act)
• NTC from the NTA at hire