Telemarketng Representative

About the Role

Now hiring a Telemarketing Representative to join our fast-paced, on-site call center in Bellevue, WA. In this role, you'll handle outbound calls (no cold calling). You will be calling guests that attended a 90-minute timeshares presentation, conducting a customer service survey and as a thank you, offering a 2-night complementary stay at one of our premier resort locations.

What You'll Do

• Calling non-owner guests that participated in a 90-minute timeshare sales presentation at one of our sales centers
• Conduct a short survey to log the guests' experience
• Offer a 3-day, 2-night complimentary stay to one of our premier resort locations
• Taking deposits of $99.00, but the guest gets that back and more in the form of extra cash or gifts such as dinners and/or shows
• Handle credit card transactions in our SAMs and/or TSW systems

Pay

• Hourly pay: Minimum wage - $17.13 per hour
• Tour Commissions: $50.00 per Vacation Certificate Sold/booked
• Monthly Bonus: Based on monthly volume of Vacation Certificates sold, with tiered bonus levels
• Spiffs: Daily, weekly and monthly cash spiffs paid out every other week via direct deposit
• This position should average $55,000 to $60,000 annually

Schedule

• Full-Time position, Monday – Friday, 12:00pm to 7:30pm

What You'll Bring

• Data entry skills – accurate and fast with computer and keyboarding
• Excellent telephone customer service skills
• Outstanding attention to detail
• Exceptional communication skills both verbal and written
• Desire to work in a fun, high energy telemarketing call center
• Strong team player
• Methodical and well organized
• Reliable and punctual

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members' Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact
• Opportunities to grow within the travel, hospitality, and resort industry