Telehealth Intake Counselor

Description Position: Telehealth Intake Counselor Type: Hourly, Full-Time, Non-Exempt Compensation: $28 per hour Standard Shift: 8:30am – 5:00pm, Monday – Friday Location: Remote / Work from Home (must be located in California) Benefits Health Insurance (Medical, Vision, Dental)PTO (Vacation, Sick)Equity Shares (ESOP) Key Responsibilities Complete the full telehealth intake for Substance Use Disorder and Mental Health clients.Obtain signed consents and complete intake screening assessments.Conduct a comprehensive intake biopsychosocial assessment.Orient clients to and set them up on the telehealth platform.Ensure clients have a strong first experience with the telehealth treatment program.Introduce clients to their dedicated therapist, case manager, and medical provider.Provide pre-admissions clinical review and support admissions as needed.Obtain hands-on clinical hours under supervision from a qualified clinical leader. Qualifications License/Credentials: CADC or SUDCC (required)Location: Must reside in CaliforniaAdditional: Ability to work fully remote and complete intakes, platform setup, and coordination via telehealth Important Qualities Compassion for clients and employees in all interactionsStrong professional ethics, boundaries, and integrityPositive attitude and emotional composureValues of ownership, accountability, and reliability Company Description Akua Behavioral Health is California’s leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment from Master’s and Doctorate level clinicians across various levels of care at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence-based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change.