Telecommunicator, Communications

About the role

The communication officer receives, prioritizes, and dispatches appropriate personnel to calls for service, for both emergency and non-emergency calls. This position must monitor, operate and assist in maintaining all electronic equipment.

Responsibilities

• Receives, prioritizes, and dispatches appropriate personnel to calls for service, including both emergency and non-emergency calls.
• Maintains and operates all electronic equipment.
• Assists in monitoring and ensuring the proper functioning of electronic equipment.

Requirements

• High School Diploma or GED.
• Experience working with the general public.
• Complete assigned training programs as assigned.
• Emergency Telecommunication Experience (Preferred).

Qualifications

• Must have reliable transportation.
• Ability to work flexible hours, including evenings and weekends.

Skills

• Excellent communication skills.
• Ability to prioritize tasks effectively.
• Knowledge of emergency response protocols.

Benefits

• Robust benefits package for full-time employees.
• Benefits for part-time plus and part-time staff.

Pay

Competitive salary based on experience and qualifications.

Schedule

Variable schedule to accommodate call rotation and shift requirements.

CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.