Telecommunications Level III Technician – Install & Decom

About the role

A Telecommunications Level III Technician is responsible for the installation, maintenance, and testing of complex telecommunications equipment in Central Office, Data Center, and other network environments. This role requires a strong understanding of telecommunications installation standards, including Telcordia GR-1275-CORE, and carrier-specific guidelines. The Lead Installer oversees the work of junior installers and acts as a key point of contact for project stakeholders.

Responsibilities

• Lead and work as a part of a team, supervising and mentoring technicians in all phases of the process. From site preparation, installing, dismantling, material handling and site restoration.
• Install, remove, and modify working and non-working telecommunications equipment, including fiber and transport equipment, DC power systems, grounding, cable trays & cable management, iron work, ladder rack, data cabinets, data racks, servers, switches, and routers.
• Perform and oversee the physical placement, removal, and modification of working and non-working telecommunications equipment. This includes fiber and transport equipment, DC power systems, grounding, cable trays & cable management, iron work, ladder rack, data cabinets, data racks, servers, switches, and routers.
• Identify, label, measure, terminate, and route cables for AC/DC power or data transmission, ensuring compliance with specifications and industry best practices.
• Produce, read and interpret detailed specifications, drawings, and Method of Procedures (MOPs). Perform quality validation and complete required documentation. Resolve documentation discrepancies and ensure quality inspections are completed.
• Adhere to and enforce safety policies, including OSHA regulations, and supervise overall safety.
• Serve as a key point of contact for customers, engineers, and project managers, providing updates and resolving issues.
• Manage inventory and staging of equipment and materials.
• Installation and dressing of CAT5/6 and fiber network cabling.
• Performing basic network cable testing and DC power installation.
• Adding/removing cabling on non-working & working equipment.
• Supporting network testing and fiber prep work in network facilities.
• Skilled in utilizing test equipment for troubleshooting.
• Strong problem-solving abilities and attention to detail.
• Physical Strength & Stamina: ability to lift heavy objects (up to 50 pounds frequently), stand for extended periods, climb ladders, and work.
• Mechanical Aptitude & Manual Dexterity: Familiarity with and ability to use various hand tools, power tools, and basic construction equipment safely and efficiently.
• Dependability: Reliability, punctuality, and a strong work ethic to consistently complete tasks as assigned and contribute effectively to the team's goals.
• Teamwork and Communication: Collaborate effectively with team members, follow instructions from supervisors, and communicate clearly to ensure efficient and coordinated work execution.
• Continuous Learning: The telecommunications industry is constantly evolving, so a willingness to learn new technologies, techniques and being technically proficient is beneficial for career growth.

Qualifications

• Must be able to work in the United States for any employer
• Must be fluent in English
• Ability to be in a rotation for work travel in the lower 48 States from 1-4 weeks at a time.
• Possess a valid driver’s license with a satisfactory record
• Experience: A minimum of 3 years of digital infrastructure experience with expert-level proficiency in telecommunications equipment installation is required. Experience in ISP/Central Office/Headend/Data Center network facilities is strongly preferred
• Proficiency in all Level I & II Technician tasks and the ability to work with no supervision on passive systems
• Ability to lead, train and mentor Level I & II installers on installation & decommission projects
• Identify, label, measure, terminate, and route cables for AC/DC power or data transmission, ensuring compliance with specifications and industry best practices
• Adhere to and enforce safety policies, including OSHA regulations, and supervise overall safety
• Serve as a key point of contact for customers, engineers, and project managers, providing updates and resolving issues
• Manage inventory and staging of equipment and materials
• Installation and dressing of CAT5/6 and fiber network cabling
• Performing basic network cable testing and DC power installation
• Adding/removing cabling on non-working & working equipment
• Supporting network testing and fiber prep work in network facilities
• Skilled in utilizing test equipment for troubleshooting
• Strong problem-solving abilities and attention to detail
• Physical Strength & Stamina: ability to lift heavy objects (up to 50 pounds frequently), stand for extended periods, climb ladders, and work
• Mechanical Aptitude & Manual Dexterity: Familiarity with and ability to use various hand tools, power tools, and basic construction equipment safely and efficiently
• Dependability: Reliability, punctuality, and a strong work ethic to consistently complete tasks as assigned and contribute effectively to the team's goals
• Teamwork and Communication: Collaborate effectively with team members, follow instructions from supervisors, and communicate clearly to ensure efficient and coordinated work execution
• Problem-Solving: a primary responsibility for a Level III Technician, recognizing problems and assisting technicians in finding solutions is valuable

Skills

• Experience: A minimum of 3 years of digital infrastructure experience with expert-level proficiency in telecommunications equipment installation is required. Experience in ISP/Central Office/Headend/Data Center network facilities is strongly preferred
• Proficiency in all Level I & II Technician tasks and the ability to work with no supervision on passive systems
• Ability to lead, train and mentor Level I & II installers on installation & decommission projects
• Identify, label, measure, terminate, and route cables for AC/DC power or data transmission, ensuring compliance with specifications and industry best practices
• Adhere to and enforce safety policies, including OSHA regulations, and supervise overall safety
• Serve as a key point of contact for customers, engineers, and project managers, providing updates and resolving issues
• Manage inventory and staging of equipment and materials
• Installation and dressing of CAT5/6 and fiber network cabling
• Performing basic network cable testing and DC power installation
• Adding/removing cabling on non-working & working equipment
• Supporting network testing and fiber prep work in network facilities
• Skilled in utilizing test equipment for troubleshooting
• Strong problem-solving abilities and attention to detail
• Physical Strength & Stamina: ability to lift heavy objects (up to 50 pounds frequently), stand for extended periods, climb ladders, and work
• Mechanical Aptitude & Manual Dexterity: Familiarity with and ability to use various hand tools, power tools, and basic construction equipment safely and efficiently
• Dependability: Reliability, punctuality, and a strong work ethic to consistently complete tasks as assigned and contribute effectively to the team's goals
• Teamwork and Communication: Collaborate effectively with team members, follow instructions from supervisors, and communicate clearly to ensure efficient and coordinated work execution
• Problem-Solving: a primary responsibility for a Level III Technician, recognizing problems and assisting technicians in finding solutions is valuable

Benefits

Bring network visions to life since 2013
The Union family of companies is a premier, full-service telecommunications infrastructure consulting firm, proudly headquartered in Southern California and serving clients across the United States, South Pacific, Oceania, and the Caribbean. With a steadfast commitment to excellence, we specialize in every aspect of network installation and decommissioning, offering comprehensive solutions tailored to meet the unique needs of each client.

We are proud holders of certifications from esteemed agencies including BICSI, Cisco, Ciena and the NFPA, ensuring that our solutions adhere to the highest standards of quality and reliability.

Whether you require a network or data center installation, upgrades, seamless decommissioning, or smart hand services, our seasoned professionals are equipped with the skills and resources to deliver exceptional results. Let's collaborate and exceed expectations together.