Telecommunications Lead Installer - Level IV

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. We provide technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. and is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm.

About the role

The Telecommunications Lead Installer - Level IV will provide detailed installation, re-configuration/integration, removal, and maintenance of Central Office equipment, including Transmission, Power, Infrastructure, and Fiber systems with minimal supervision. This role requires supervising assigned crew members and their performance.

Responsibilities

• Master all installation skills per Telco Standard TP76300 and perform all duties of an Installer Level IV with a high degree of competence and accuracy as a Working Lead.
• Demonstrate comprehensive equipment installation skills on a wide variety of systems, including AC/DC Power systems, low/high-density fiber systems, Central Office Infrastructure, and supervisory/alarm systems.
• Work with transport equipment from vendors such as Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, and Juniper.
• Apply deep understanding of fiber installation standards and procedures.
• Lead installation projects successfully.
• Read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation.
• Ensure accuracy of all required documentation.
• Interface with customers, vendors, and other company employees to complete testing and turn-up of equipment.
• Perform system testing for turn-up and integration.
• Supervise lower-level Installers/Technicians in basic installation and testing requirements.
• Maintain an elevated understanding of company policies, safety procedures, paperwork, and administrative requirements.
• Review subordinate’s time and expense documentation for accuracy and completeness.
• Comply with system update requirements for all company/customer installation documents.
• Resolve project-related issues using defined processes.
• Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records.
• Generate MOPs, High-risk activity reports, work schedules, test records, and project completion reports.
• Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards.
• Interact with all members of the organization, including Installation, Engineering, and Project Management teams.
• Direct and perform the following work operations without supervision:
  • Physically place, remove, or modify working and non-working equipment.
  • Install cable trays and/or racking from drawings and engineering documents.
  • Install telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, and firewalls.
  • Install BDFBs and fuse panels with associated cabling.
  • Identify, label, measure, terminate, and physically route cables that supply AC/DC power or transmit data.
  • Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing systems.
  • Perform advanced test and turn-up as well as other integration activities.
  • Resolve equipment and technical issues as they arise.
  • Perform quality validation on in-process and completed work.
• Perform other duties as requested, with specific duties evolving based on business and client needs.

Requirements

• Minimum 8+ years of installation experience or a combination of experience and training as determined by company management.
• Prior leadership experience required.
• AT&T direct Central Office Installation experience is a plus.
• High school diploma with two years of technical school or a combination of training and experience related to telecommunications field installations.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving variables in standardized situations.
• Proficient laptop computer skills and experience with applications.
• Full understanding of all company/customer policies, procedures, and safety requirements.
• Excellent verbal and written communication skills.
• MS Office (Outlook, Word, Excel, Teams) skills.
• Valid driver’s license and ability to pass all pre-employment background checks; must be insurable.
• Valid passport is a plus.

Physical/Work Environment

• Must comply with OSHA Standards.
• Travel required in your home region and across the U.S. without restrictions; ability to travel internationally is a plus.
• Must be able to work a variety of shifts and travel extensively, with expenses 100% paid by the employer.
• Ability to vertically lift 50 lbs.
• Required to stand, walk, climb ladders, and crawl in tight spaces.

Pay

Base Pay Range: $68,000 USD - $78,000 USD. Actual compensation is influenced by skill set, level of experience, and location. In addition to wages, employees may be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem, or other applicable compensation.

Benefits

• Comprehensive health benefits including medical, dental, and vision insurance.
• Flexible spending accounts and HSA option.
• Paid vacation and paid holidays.
• Company-matching 401(k) Retirement plan.
• Life Insurance.
• Tuition reimbursement and professional development training.
• Company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment, as required for the role.