Telecommunications Engineering Specialist/ELMR
Storage Strategies, Inc. (SSI) · Manassas, VA · 2 mo ago
On-siteInformation TechnologyFull-time
SSI is seeking an experienced Enterprise Land Mobile Radio/Telecommunications Engineering Specialist to join our team. This position includes differential pay, free housing, internet, and utilities, along with regular visits back stateside.
Responsibilities
- Provide superior customer service to internal and external clients by maintaining local and remote computer systems and ensuring all users are equipped with technology to support company goals.
- Act as a primary point of contact for incoming support requests, technical support, training, and implementation of ELMR systems.
- Test, tune, and program ELMR Motorola radios as needed.
- Plan, manage, and coordinate the inventory, storage, and distribution of radios.
- Coordinate with the Regional ELMR Manager/Assistant Manager in the development of talk groups.
- Configure Radio Set Identifiers (RSIs) and troubleshoot radio subscriber units and/or network configurations.
- Assist the Advanced Services teams with deployments, installations, rollouts, and maintenance.
- Escalate issues to Advanced Services and the Management team as appropriate.
- Report updates, discrepancies, outages, or issues to management.
- Perform other duties and projects as assigned.
Requirements
- Minimum clearance: Secret.
- Minimum of 1 year demonstrated experience in a related field.
- Required to stand, walk, and sit; communicate verbally both in person and by telephone; use hands to finger, handle, or feel objects or controls; reach with hands and arms.
- Regularly required to stoop, kneel, bend, crouch, and lift up to 25 pounds.
- Specific vision abilities required include close vision, distance vision, depth perception, color vision, and the ability to adjust focus.
- Physical demands may include extensive walking (including stairs) throughout offices and between buildings.
- May require use of personal or Government vehicle to drive to local and/or remote office locations.
Benefits
- Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans (60% paid premium for dependents).
- Life Insurance, Long-Term Disability, and Short-Term Disability benefits at no cost.
- 24 paid days off in the first year.
- Military Leave benefits.
- 401(k) Retirement Plan.
- Education assistance.
- Personal Technology Refresh and Employee Referral bonuses.
- Positions subject to Service Contract Act (SCA) have benefits provided as required by law.