Telecom Engineer
About the role
This large Healthcare enterprise is looking for a Hands on Lead for their telecommunications team to join their team with their Unified Communications telecommunications group. This person will report directly to the Director of Telecommunications for the entire system. This group is a big team and they will be the support of the large end user environment of about 10,000 mobile devices and UC enterprise network. This person will manage a team of 10 or more techs as well as support all UC service requests in Central office the Service-Now ticketing system. Participate in the evaluation of products and the use of communications equipment (UC, MDM, cabling equipment. They will handle procurement, coordinates oversees telecom and network repairs and problem resolution by vendors and processes. They will also perform project and nonproject related tasks and activities to support team goals and objectives as well as manage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systems. They will also add information and adding new staff/information and systems performance. Will maintain inventory of telecommunications devices and prepare a list of supplies to be ordered. Maintain all emergency telecommunication documentation and perform monthly invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contracts. Will manage Service now ticket queue for both PBX and mobile and UC devices and perform monthly audits to determine if we should select a more costeffective plan, or need to update our mobile catalog, and communicate concerns to managers. This is a Contract to Hire position based out of Bronx, NY. This position is anticipated to close on Oct 23, 2026.
Responsibilities
- Manage a team of 10 or more technicians and support all UC service requests using the Service-Now ticketing system.
- Participate in evaluating products and using communications equipment such as UC, MDM,