Tele-Critical Care Clinical Coord - FT

About the role

Provides remote consultative and supportive nursing care to critically ill patients in the Intensive Care Units (ICUs) to multiple medical centers utilizing the in-room camera and EPIC technology from a remote, centralized hub. Collaborates with intensivists, hospitalists, MODs, nurses, respiratory therapists, and other staff to provide timely intervention for critically ill patients to achieve optimal patient outcomes.

Responsibilities

• Performs video monitoring and assessment of ICU patient data.
• Performs safety oversight rounds.
• Collaborates with the TCC physician located in the remote hub to ensure timely consultation and intervention on ICU patients requiring immediate intervention.
• Responds to requests by ICU RNs for nursing care consultation on ICU patients.
• Works remotely with bedside nurses in providing real-time, clinical decision support for ICU patients with conditions requiring immediate attention such as physiologic changes resulting from actions or inactions of the care team during evening and night shifts.
• Collaborates in continuous performance improvement activities with remote interprofessional teams to achieve optimal patient and family outcomes.
• Leverages technology in gathering and evaluating quality metrics to measure and report on patients' data.
• Reviews critical care quality metrics.
• Provides consultation as a resource for education, assessment, and treatment of critical care patients.
• Maintains knowledge of evidence-based practice and new recommendations from specialty nursing organizations (e.g., American Association of Critical Care Nurses).
• Identifies opportunities for improvement and reports this information to the Physician-in-Charge (PIC), Clinical Lead, and performance improvement teams.
• Makes sure policies & procedures are in effect and takes appropriate actions and follows up as needed.
• Co-leads and participates in regional committees.
• Serves as a subject matter expert for critical care recommendations from various organizations (e.g., AACN, TJC).
• Develops strategies to ensure that performance improvement gains can be sustained over time. Serves as a resource to regional committees for P&P development, implementation, and dissemination.

Requirements

• Minimum five (5) years minimum experience working in Intensive Care Units (ICUs).
• Bachelor's degree in Nursing or related field.
• Critical Care Registered Nurse Certificate within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Adult (AACN) within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Pediatric (AACN) within 12 months of hire.
• Registered Nurse License (California).

Qualifications

• Demonstrates effective communication and listening skills.
• Communicating with patients, families, peers, and colleagues as appropriate, across a broad range of socio-economic and cultural backgrounds.
• Providing cultural sensitivity; identifying language barriers impeding understanding of patients' condition.
• Showing sensitivity, honesty, and compassion in difficult conversations in collaboration with TCC physicians, ICU RNs, patients, and families.
• Displaying insight and understanding about emotions and human responses to emotions that allow one to develop and manage interpersonal interactions.
• Works effectively with others as a member or informal leader.
• Demonstrates professionalism when using audio/visual (AV) equipment or during phone consultation/support through Compassion, integrity, and respect for others, Respect for patient privacy, Sensitivity and responsiveness to a diverse patient population, including diversity in gender, age, culture, race, religion, disabilities, and sexual orientation, and Commitment to ethical principles & confidentiality at all times.
• Demonstrates conflict resolution and mediation skills with the ability to secure action from persons outside their supervision.
• Able to think critically.
• Must be able to work in a Labor/Management Partnership environment.

Skills

• Effective communication and listening skills.
• Knowledge of evidence-based practice and new recommendations from specialty nursing organizations (e.g., American Association of Critical Care Nurses).
• Ability to identify opportunities for improvement and report them.
• Proficiency in using technology for gathering and evaluating quality metrics.
• Experience in critical care nursing, preferably in an ICU setting.
• Experience in collaborating with interdisciplinary teams.
• Experience in leading and participating in regional committees.
• Experience in developing strategies to sustain performance improvement gains.

Benefits

N/A

Pay

$137,200 - $177,540 per year

Schedule

Full-time