Teen Services Assistant

About the Role

The mission of Teen Services is to connect teens to people, opportunities, and resources that empower them. Staff work to accomplish this through outreach, programming, social media, and Teen Hub interactions.

Responsibilities

• Assists the public in the Teen Hub while supervising and enforcing rules in a busy age-restricted space
• Proactively seeks out teens to connect them to resources and opportunities that reflect their interests
• Develops, promotes, presents, and evaluates innovative programs that meet the needs of a diverse population
• Helps to create a safe, welcoming, inclusive, and dynamic space in the Teen Hub
• Assists with both scheduled and impromptu tours of the Teen Hub for schools and community groups
• Processes new teen books, creates themed book displays, and helps to maintain collections
• Actively participates in department and committee meetings and in online discussions
• Matches readers with books and materials according to their interests and preferences
• Composes and contributes relevant content for the SCPLteens social media presence
• Attends regular training related to libraries and Teen Services
• Remains aware of safety and security at all times

Qualifications

• Bachelor's degree or equivalent combination of education and experience with teens (ages 12-18 or in grades 7-12)
• Enthusiastic and team-oriented with a passion for working with and advocating for a diverse teen population
• Knowledge and appreciation of teen collections
• Comfortable and proficient with technology, familiar with online and video gaming, and knowledgeable about social media
• Excellent interpersonal and customer service skills that display a positive attitude, cultural sensitivity, and a sense of humor with the ability to interface with people from all backgrounds and age groups
• Good written and oral communication skills, including public speaking and social media proficiency
• Creative, flexible, and organized with a good work ethic, time management skills, and attention to detail
• Ability to take direction, work independently or on a team, and complete assignments thoroughly and on time
• Bilingual in English/Spanish is a plus
• SCPL uses multi-factor authentication for network and program access. Employees may be required to use their personal device for MFA.
• Valid driver's license with the ability to drive to other libraries or community outreach

Pay & Schedule

• Salary: $2,305 per month (Includes generous benefits package)
• Hours: 40 hours per week
• Weeks 1 & 2: Monday, Tuesday, Thursday, Friday: 8:45-5:45; Wednesday: 11:15-8:15
• Week 3: Monday, Tuesday: 8:45-6; Wednesday: 11:15-8:15; Thursday: 8:45-5:45; Friday: OFF; Saturday: 9:15-5:15
• Week 4: Sunday: 12-5:15; Monday: OFF; Tuesday, Thursday, Friday: 8:45-5:45; Wednesday: 11:15-8:15
• Must be flexible to accommodate schedule changes and may be asked to work other times