Technology Support Analyst

About the role

Are you a driven IT professional continuously looking for innovative ways to fine-tune processes and systems? Join a team where dynamic work, real impact, and a wealth of career opportunities are all part of the job. At the University of Oklahoma, technology plays an essential role in supporting student success, academic excellence, and effective university operations. The Technology Support Analyst serves as a member of OU IT's system-level Mission Support team, supporting the academic, administrative, athletic, clinical, and research missions of the University.

Responsibilities

• Manage and maintain computers (laptop and/or desktop)
• Manage and maintain mobile devices (phones, tablets, etc.)
• Manage and maintain peripherals (local or workgroup printers, monitor, keyboard, mouse, etc.)
• Support various departmentally used applications and technology solutions
• Manage relationships with customers
• Assist with technical projects and initiatives
• Facilitate execution of asset management and cybersecurity initiatives

Requirements

• Bachelor's degree (or 48 months of related experience in lieu of degree)
• No prior experience required
• Background check required

Benefits

• Benefits eligible

Pay

Targeted annual salary range: $38,700 – $50,300 (depending on education and experience)

Schedule

Work schedule: Monday – Friday, Standard/Fixed schedule