Technology Solutions Engineer

Job Summary

Outform is seeking a Technology Solution Engineer to join our team. We build cutting-edge interactive experiences for today's retail environments, working with some of the best-known brands globally. This role supports revenue growth by enabling successful technology-driven sales opportunities.

Scope & Accountability

• Support revenue growth by enabling successful technology-driven sales opportunities.
• Translate customer and sales requirements into clear technical scopes of work.
• Ensure technical feasibility, accuracy, and risk mitigation across technology programs in partnership with China-based teams.
• Support standard operating procedures across sales, operations, and delivery teams.
• Represent Outform's technical capabilities with professionalism and clarity.

Key Responsibilities

• Partner with the Technology Sales team to support new business and growth opportunities.
• Manage multiple concurrent projects and technical workstreams simultaneously.
• Track and document technology requirements and translate them into detailed scopes of work.
• Develop spec sheets, system diagrams, and client-facing technical documentation.
• Research emerging technology trends and recommend relevant solutions.
• Lead and participate in internal and external technical meetings, providing project status updates.
• Identify opportunities and risks; recommend, develop, and support industry-leading technology solutions.
• Work with domestic and international vendors and partners, including China-based teams.
• Collaborate with domestic vendors and strategic technology partners.
• Directly partner with Sales and Operation teams to support standard operating procedures.
• Develop spec sheets and other client-facing documentation in partnership with vendors and China team.
• Travel as required for client meetings, workshops, trade shows, and other work-related functions.

Qualifications

• 5+ years of experience selling or supporting enterprise-level digital signage technology (hardware and software).
• Good understanding of technology integration into retail fixtures and retail fixture deployment, especially big-box retail and club stores.
• 5+ years of experience in project management related to product development and the technology sector.
• 5+ years of experience in team management.
• Fluency in business case development and high technology aptitude.
• Experience working with engineering and production departments.
• Experience with electronics hardware and software development life cycles.
• Excellent communication skills written, verbal, virtual, and visual.
• Solid organizational skills including attention to detail and ability to manage multiple priorities.
• Proficiency in standard office and project management applications.
• Retail industry experience.
• Ability to travel for client meetings, trade shows, internal company meetings, and other work-related functions.

Nice to Have

• Bachelor's or Graduate's Degree in electrical engineering, computer science, data science, cognitive science, or equivalent experience.
• Prior experience in a technology consulting role.
• Core understanding of DOOH and Retail Media Network industries.
• Experience with audio and visual solutions such as networking equipment, AV head-end equipment, and audio solutions.
• Experience with Direct View LED screen solutions.
• Experience with retail audience measurement and analytic solutions such as computer vision, hardware sensors, and mmWave technology.
• Ability to read and understand electrical engineering and 3D CAD drawings.
• International import, export, and logistics experience.

Leadership Attributes & Personal Characteristics

• Detail-oriented with a strong commitment to operational excellence.
• Collaborative team player who works effectively across functions.
• Proactive problem-solver with a solutions-oriented mindset.
• Able to learn new technologies quickly and apply them practically.
• Professional, responsive, and customer-focused.

Essential Functions

• Working conditions are in a normal office environment.
• Regularly required to walk, sit, and stand, using hands to handle, finger, or feel objects, tools, or controls.
• Occasionally, the employee must crouch or kneel.
• The employee must occasionally exert or lift up to 20 pounds.
• Successful performance requires good eyesight with or without corrective lenses.
• Requires long periods of time working at a computer and includes phone work.
• Travel up to 40% of the time is required and is an essential function of this position.