Technology Services Lead
Bank of America · Charlotte, NC · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The description includes a paragraph about Bank of America purpose etc. That's like "About the role" maybe. We need to decide sections: The posting includes Position Summary, Responsibilities, Required Qualifications, Desired Qualifications, Skills, Shift, Hours Per Week. Also maybe Benefits? Not present. Pay? Not present. Schedule? Shift and hours are given, but schedule section only if posting actually states them. It says "Shift: 1st shift (United States of America) Hours Per Week: 40". That's schedule info. So we can include a Schedule section with that info. Benefits not present, so omit. Pay not present, omit.
We must not repeat job title as heading. No Job ID.
We need to use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc.
We need to include sections only when posting has real specific content.
Thus sections: About the role (maybe from first paragraph about Bank of America purpose). Position Summary (maybe combine with About? But we can have separate). Responsibilities (list). Required Qualifications (list). Desired Qualifications (list). Skills (list). Shift/Hours (Schedule). Possibly also "Position Summary" as a section.
We need to ensure we don't create headings with filler like "commensurate with experience". Not present.
We need to output only HTML fragment.
Let's extract content.
First paragraph: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
That's substantive. We'll put under
About the role
maybe.
Then Position Summary: "Experienced MongoDB Database Administrator with strong expertise in designing and managing highly scalable, distributed database systems. Proven ability to implement sharding, replication, and performance tuning strategies, along with advanced troubleshooting and automation using Python and shell scripting. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments. This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners."
We can put under Position Summary
as prose.
Responsibilities: The block after "Responsibilities:" is a long sentence with many items separated by line breaks? It appears as a paragraph with many responsibilities concatenated. We need to split into list items. The text: "Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activitiesProvides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagementsPerforms all responsibilities of team members from applicable teamsWorks with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiativesParticipates and helps with resource interviews and onboarding processesPerforms access reviews, conducts compliance activities, and serves as a delegate for administrative processesCreates the on call rotation schedule and ensures support for off hours, weekends, and release windowsManage backup, recovery, and disaster recovery processes to ensure data integrity and business continuity.Administer and maintain MongoDB production environments, ensuring high availability, scalability, and reliability.Design and implement MongoDB sharded clusters and replica sets, enabling horizontal scalability and fault tolerance.Define efficient data models and schema designs aligned with application requirements and performance goals.Optimize database performance through query tuning, indexing strategies, and execution plan analysis.Monitor system performance and conduct capacity planning to support growing workloads.Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime."
We need to split into logical items. Likely each sentence separated by a capital letter after a period? But there are missing spaces. We'll need to parse manually.
Let's break:
1. Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
2. Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
3. Performs all responsibilities of team members from applicable teams
4. Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
5. Participates and helps with resource interviews and onboarding processes
6. Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
7. Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows
8. Manage backup, recovery, and disaster recovery processes to ensure data integrity and business continuity.
9. Administer and maintain MongoDB production environments, ensuring high availability, scalability, and reliability.
10. Design and implement MongoDB sharded clusters and replica sets, enabling horizontal scalability and fault tolerance.
11. Define efficient data models and schema designs aligned with application requirements and performance goals.
12. Optimize database performance through query tuning, indexing strategies, and execution plan analysis.
13. Monitor system performance and conduct capacity planning to support growing workloads.
14. Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime.
We'll output as - each.
Required Qualifications: "5+ years of job related experience required .Experience in Databases: MongoDB (Primary)Key Concepts: Sharding, Replication, OPS manager, Clustering, Data ModelingPerformance: Query Optimization, Indexing, Capacity Planning, TuningAutomation: Python, Shell Scripting (Bash)Experience in Platform: Linux/UnixExperience in Cloud: MongoDB Atlas on AWS, Azure, & GCPExperience in Other: Backup & Recovery, Security, High Availability Architecture"
We need to split into list items. Likely each bullet after a period? Let's parse:
- 5+ years of job related experience required.
- Experience in Databases: MongoDB (Primary)
- Key Concepts: Sharding, Replication, OPS manager, Clustering, Data Modeling
- Performance: Query Optimization, Indexing, Capacity Planning, Tuning
- Automation: Python, Shell Scripting (Bash)
- Experience in Platform: Linux/Unix
- Experience in Cloud: MongoDB Atlas on AWS, Azure, & GCP
- Experience in Other: Backup & Recovery, Security, High Availability Architecture
We'll output as list.
Desired Qualifications: "Financial industry experience desired ..Support of MongoDB, TigerGraph, SingleStore, and CassandraKnowledge of Jira"
We need to parse: "Financial industry experience desired." then maybe "Support of MongoDB, TigerGraph, SingleStore, and Cassandra" then "Knowledge of Jira". So list items:
- Financial industry experience desired
- Support of MongoDB, TigerGraph, SingleStore, and Cassandra
- Knowledge of Jira
Skills: list: "CollaborationInfluenceProduction SupportRisk ManagementSolution DesignAnalytical ThinkingArchitectureInnovative ThinkingResult OrientationStakeholder ManagementAdaptabilityAutomationDevOps PracticesProject ManagementSolution Delivery Process"
We need to split by capital letters? Let's separate:
- Collaboration
- Influence
- Production Support
- Risk Management
- Solution Design
- Analytical Thinking
- Architecture
- Innovative Thinking
- Result Orientation
- Stakeholder Management
- Adaptability
- Automation
- DevOps Practices
- Project Management
- Solution Delivery Process
We'll output as list.
Schedule: "Shift: 1st shift (United States of America) Hours Per Week: 40"
We can output as
Shift: 1st shift (United States of America). Hours per week: 40.
Or as list? It's not a list. We'll use .
Now ensure we don't include any boilerplate like EEO etc. Not present.
Now produce HTML fragment:
About the role
... (the paragraph)
Position Summary
... (the summary)
Responsibilities
- ...
...
Required Qualifications
...
Desired Qualifications
...
Skills
...
Schedule
Shift: 1st shift (United States of America). Hours per week: 40.
Make sure no extra spaces.
Now craft the About the role paragraph exactly as given. Ensure we keep punctuation.
Let's copy the paragraph:
"At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
Note there is an apostrophe in teammates’ (special char). We'll keep as is.
Position Summary paragraph:
"Experienced MongoDB Database Administrator with strong expertise in designing and managing highly scalable, distributed database systems. Proven ability to implement sharding, replication, and performance tuning strategies, along with advanced troubleshooting and automation using Python and shell scripting. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments. This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members
for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. We need to include sections only when posting has real specific content. Thus sections: About the role (maybe from first paragraph about Bank of America purpose). Position Summary (maybe combine with About? But we can have separate). Responsibilities (list). Required Qualifications (list). Desired Qualifications (list). Skills (list). Shift/Hours (Schedule). Possibly also "Position Summary" as a section. We need to ensure we don't create headings with filler like "commensurate with experience". Not present. We need to output only HTML fragment. Let's extract content. First paragraph: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!" That's substantive. We'll put under
About the role
maybe. Then Position Summary: "Experienced MongoDB Database Administrator with strong expertise in designing and managing highly scalable, distributed database systems. Proven ability to implement sharding, replication, and performance tuning strategies, along with advanced troubleshooting and automation using Python and shell scripting. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments. This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners." We can put underPosition Summary
as prose. Responsibilities: The block after "Responsibilities:" is a long sentence with many items separated by line breaks? It appears as a paragraph with many responsibilities concatenated. We need to split into list items. The text: "Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activitiesProvides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagementsPerforms all responsibilities of team members from applicable teamsWorks with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiativesParticipates and helps with resource interviews and onboarding processesPerforms access reviews, conducts compliance activities, and serves as a delegate for administrative processesCreates the on call rotation schedule and ensures support for off hours, weekends, and release windowsManage backup, recovery, and disaster recovery processes to ensure data integrity and business continuity.Administer and maintain MongoDB production environments, ensuring high availability, scalability, and reliability.Design and implement MongoDB sharded clusters and replica sets, enabling horizontal scalability and fault tolerance.Define efficient data models and schema designs aligned with application requirements and performance goals.Optimize database performance through query tuning, indexing strategies, and execution plan analysis.Monitor system performance and conduct capacity planning to support growing workloads.Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime." We need to split into logical items. Likely each sentence separated by a capital letter after a period? But there are missing spaces. We'll need to parse manually. Let's break: 1. Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities 2. Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements 3. Performs all responsibilities of team members from applicable teams 4. Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives 5. Participates and helps with resource interviews and onboarding processes 6. Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes 7. Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows 8. Manage backup, recovery, and disaster recovery processes to ensure data integrity and business continuity. 9. Administer and maintain MongoDB production environments, ensuring high availability, scalability, and reliability. 10. Design and implement MongoDB sharded clusters and replica sets, enabling horizontal scalability and fault tolerance. 11. Define efficient data models and schema designs aligned with application requirements and performance goals. 12. Optimize database performance through query tuning, indexing strategies, and execution plan analysis. 13. Monitor system performance and conduct capacity planning to support growing workloads. 14. Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime. We'll output as- each.
Required Qualifications: "5+ years of job related experience required .Experience in Databases: MongoDB (Primary)Key Concepts: Sharding, Replication, OPS manager, Clustering, Data ModelingPerformance: Query Optimization, Indexing, Capacity Planning, TuningAutomation: Python, Shell Scripting (Bash)Experience in Platform: Linux/UnixExperience in Cloud: MongoDB Atlas on AWS, Azure, & GCPExperience in Other: Backup & Recovery, Security, High Availability Architecture"
We need to split into list items. Likely each bullet after a period? Let's parse:
- 5+ years of job related experience required.
- Experience in Databases: MongoDB (Primary)
- Key Concepts: Sharding, Replication, OPS manager, Clustering, Data Modeling
- Performance: Query Optimization, Indexing, Capacity Planning, Tuning
- Automation: Python, Shell Scripting (Bash)
- Experience in Platform: Linux/Unix
- Experience in Cloud: MongoDB Atlas on AWS, Azure, & GCP
- Experience in Other: Backup & Recovery, Security, High Availability Architecture
We'll output as list.
Desired Qualifications: "Financial industry experience desired ..Support of MongoDB, TigerGraph, SingleStore, and CassandraKnowledge of Jira"
We need to parse: "Financial industry experience desired." then maybe "Support of MongoDB, TigerGraph, SingleStore, and Cassandra" then "Knowledge of Jira". So list items:
- Financial industry experience desired
- Support of MongoDB, TigerGraph, SingleStore, and Cassandra
- Knowledge of Jira
Skills: list: "CollaborationInfluenceProduction SupportRisk ManagementSolution DesignAnalytical ThinkingArchitectureInnovative ThinkingResult OrientationStakeholder ManagementAdaptabilityAutomationDevOps PracticesProject ManagementSolution Delivery Process"
We need to split by capital letters? Let's separate:
- Collaboration
- Influence
- Production Support
- Risk Management
- Solution Design
- Analytical Thinking
- Architecture
- Innovative Thinking
- Result Orientation
- Stakeholder Management
- Adaptability
- Automation
- DevOps Practices
- Project Management
- Solution Delivery Process
We'll output as list.
Schedule: "Shift: 1st shift (United States of America) Hours Per Week: 40"
We can output as
Shift: 1st shift (United States of America). Hours per week: 40.
Or as list? It's not a list. We'll use. Now ensure we don't include any boilerplate like EEO etc. Not present. Now produce HTML fragment:
About the role
... (the paragraph)
Position Summary
... (the summary)
Responsibilities
- ... ...
Required Qualifications
- ...
Desired Qualifications
- ...
Skills
- ...
Schedule
Shift: 1st shift (United States of America). Hours per week: 40.
Make sure no extra spaces. Now craft the About the role paragraph exactly as given. Ensure we keep punctuation. Let's copy the paragraph: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!" Note there is an apostrophe in teammates’ (special char). We'll keep as is. Position Summary paragraph: "Experienced MongoDB Database Administrator with strong expertise in designing and managing highly scalable, distributed database systems. Proven ability to implement sharding, replication, and performance tuning strategies, along with advanced troubleshooting and automation using Python and shell scripting. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments. This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members