Technology Services Lead
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include sections that have content: About the role (the introductory paragraph), Responsibilities (list), Requirements (maybe "Required Qualifications"), Qualifications (maybe "Desired Qualifications"? but they said "Qualifications" as a heading; we could combine required and desired? But they said include a section only when posting has real specific content. We have both Required Qualifications and Desired Qualifications. Could put under "Qualifications" with sub? But we only have - for list. Could separate Required Qualifications and Desired Qualifications as separate sections? The allowed headings list includes Qualifications (singular). Could we have two sections: Required Qualifications and Desired Qualifications? Not in list but maybe allowed? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples, not exhaustive. Probably we can use those headings. We have "Required Qualifications" and "Desired Qualifications". Could map to "Qualifications" and maybe separate? But we need to preserve all substantive info. Could create a Qualifications
and then list both required and desired as items? Might lose distinction. Better to have two sections: Required Qualifications and Desired Qualifications, though not in examples but likely acceptable. The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are typical but not exclusive. I'd include Required Qualifications and Desired Qualifications as separate headings.
Also we have "Skills:" list. So Skills section.
We have "Process Shift: 1st shift (United States of America) Hours Per Week: 40". That's schedule info. So we can include Schedule section.
We have no explicit Pay or Benefits info. So omit those.
We need to remove boilerplate: EEO etc. Not present.
We need to preserve all substantive info.
Let's extract content:
Intro paragraph: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
That's about the company/role. We'll put under About the role.
Position Summary: "This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced Microsoft SQL Server Database Administrator with strong expertise in planning, designing, development, and implementation of complex database solutions, often leveraging new technologies. Serve as subject matter expert. Manages multiple complex projects and lead activities of a team related to special initiatives or operations. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments."
That could be part of About the role or separate? But we already have About the role; we could incorporate Position Summary there. However we must not repeat job title as heading. It's fine.
Responsibilities: a long list with some duplicates. Need to deduplicate? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to remove duplicate lines. Let's list responsibilities lines:
- Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
- Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
- Performs all responsibilities of team members from applicable teams
- Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
- Participates and helps with resource interviews and onboarding processes
- Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
- Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows
- Manages the stability, resiliency, reliability, and performance of a wide array of supported systems
- Optimize database performance through query tuning, indexing strategies, and execution plan analysis.
- Monitor system performance and conduct capacity planning to support growing workloads.
- Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime.
- Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime. (duplicate)
- Implement and manage security controls, including authentication, authorization, and encryption. Performs access reviews, conducts audit and compliance activities.
- Work with appropriate teams to ensure alerts, monitoring, dashboards, and processes are implemented appropriately for new projects and initiatives
- Develop and maintain automation scripts using Python and Shell scripting to streamline database maintenance, backups, and monitoring.
- Perform database upgrades, migrations, and cluster expansions with minimal impact on production systems.
- Collaborate with application and DevOps teams to support database-related requirements, deployments, and troubleshooting.
We need to remove duplicate line (the troubleshoot duplicate). Also note some lines similar: "Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives" and later "Work with appropriate teams to ensure alerts, monitoring, dashboards, and processes are implemented appropriately for new projects and initiatives". Slight difference: established vs implemented. Keep both.
Also "Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes" and later "Implement and manage security controls, including authentication, authorization, and encryption. Performs access reviews, conducts audit and compliance activities." Overlap but not exact duplicate; keep both.
Now Required Qualifications: list:
- 10 years of job-related experience required.
- Strong experience managing and supporting large-scale, enterprise-wide SQL Server environments in complex, high-availability production settings.
- Deep understanding of Microsoft Windows Server operating systems, including administration, configuration, troubleshooting, and performance optimization.
- Proven expertise in SQL Server performance tuning, including query optimization, indexing strategies, resource management, and database health monitoring.
- Strong knowledge of database security best practices, including access controls, encryption, vulnerability management, auditing, and regulatory compliance.
- Demonstrated ability to design, implement, and maintain secure, scalable, and highly available database solutions that support critical business operations.
Desired Qualifications:
- Financial industry experience required.
- Proficiency with Linux administration and scripting
- Powershell or Python programming knowledge.
- Cloud experience including Microsoft SQL Server on Microsoft Azure
Skills list:
- Collaboration
- Influence
- Production Support
- Risk Management
- Solution Design
- Analytical Thinking
- Architecture
- Innovative Thinking
- Result Orientation
- Stakeholder Management
- Adaptability
- Automation
- DevOps Practices
- Project Management
- Solution Delivery
Process Shift: 1st shift (United States of America) Hours Per Week: 40
Now we need to output HTML with headings and - for lists,
for prose.
We should not include any extra text like explanations.
We'll produce:
About the role
...
Position Summary
maybe? But not in examples. Could be part of About the role. However we have a distinct Position Summary paragraph. Could we treat it as part of About the role? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings but suggests those are typical. Safer to stick to those headings. We could merge Position Summary into About the role paragraph. That would preserve all info (just combine). Let's do that: About the role includes the introductory paragraph plus the Position Summary. That's okay.
Thus About the role
containing both paragraphs.
Then Responsibilities
with - list.
Then Required Qualifications
with list.
Then Desired Qualifications with list.
Then Skills with list.
Then Schedule with
maybe? Since it's not a list but a short statement. Use
.
We must not include Pay/Benefits.
Now ensure we removed duplicate responsibility line.
Let's craft About the role paragraph: combine the intro and position summary.
Intro: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
Position Summary: "This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced Microsoft SQL Server Database Administrator with strong expertise in planning, designing, development, and implementation of complex database solutions, often leveraging new technologies. Serve as subject matter expert. Manages multiple complex projects and lead activities of a team related to special initiatives or operations. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples, not exhaustive. Probably we can use those headings. We have "Required Qualifications" and "Desired Qualifications". Could map to "Qualifications" and maybe separate? But we need to preserve all substantive info. Could create a Qualifications
and then list both required and desired as items? Might lose distinction. Better to have two sections: Required Qualifications and Desired Qualifications, though not in examples but likely acceptable. The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are typical but not exclusive. I'd include Required Qualifications and Desired Qualifications as separate headings.
Also we have "Skills:" list. So Skills section.
We have "Process Shift: 1st shift (United States of America) Hours Per Week: 40". That's schedule info. So we can include Schedule section.
We have no explicit Pay or Benefits info. So omit those.
We need to remove boilerplate: EEO etc. Not present.
We need to preserve all substantive info.
Let's extract content:
Intro paragraph: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
That's about the company/role. We'll put under About the role.
Position Summary: "This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced Microsoft SQL Server Database Administrator with strong expertise in planning, designing, development, and implementation of complex database solutions, often leveraging new technologies. Serve as subject matter expert. Manages multiple complex projects and lead activities of a team related to special initiatives or operations. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments."
That could be part of About the role or separate? But we already have About the role; we could incorporate Position Summary there. However we must not repeat job title as heading. It's fine.
Responsibilities: a long list with some duplicates. Need to deduplicate? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to remove duplicate lines. Let's list responsibilities lines:
- Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
- Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
- Performs all responsibilities of team members from applicable teams
- Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
- Participates and helps with resource interviews and onboarding processes
- Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
- Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows
- Manages the stability, resiliency, reliability, and performance of a wide array of supported systems
- Optimize database performance through query tuning, indexing strategies, and execution plan analysis.
- Monitor system performance and conduct capacity planning to support growing workloads.
- Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime.
- Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime. (duplicate)
- Implement and manage security controls, including authentication, authorization, and encryption. Performs access reviews, conducts audit and compliance activities.
- Work with appropriate teams to ensure alerts, monitoring, dashboards, and processes are implemented appropriately for new projects and initiatives
- Develop and maintain automation scripts using Python and Shell scripting to streamline database maintenance, backups, and monitoring.
- Perform database upgrades, migrations, and cluster expansions with minimal impact on production systems.
- Collaborate with application and DevOps teams to support database-related requirements, deployments, and troubleshooting.
We need to remove duplicate line (the troubleshoot duplicate). Also note some lines similar: "Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives" and later "Work with appropriate teams to ensure alerts, monitoring, dashboards, and processes are implemented appropriately for new projects and initiatives". Slight difference: established vs implemented. Keep both.
Also "Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes" and later "Implement and manage security controls, including authentication, authorization, and encryption. Performs access reviews, conducts audit and compliance activities." Overlap but not exact duplicate; keep both.
Now Required Qualifications: list:
- 10 years of job-related experience required.
- Strong experience managing and supporting large-scale, enterprise-wide SQL Server environments in complex, high-availability production settings.
- Deep understanding of Microsoft Windows Server operating systems, including administration, configuration, troubleshooting, and performance optimization.
- Proven expertise in SQL Server performance tuning, including query optimization, indexing strategies, resource management, and database health monitoring.
- Strong knowledge of database security best practices, including access controls, encryption, vulnerability management, auditing, and regulatory compliance.
- Demonstrated ability to design, implement, and maintain secure, scalable, and highly available database solutions that support critical business operations.
Desired Qualifications:
- Financial industry experience required.
- Proficiency with Linux administration and scripting
- Powershell or Python programming knowledge.
- Cloud experience including Microsoft SQL Server on Microsoft Azure
Skills list:
- Collaboration
- Influence
- Production Support
- Risk Management
- Solution Design
- Analytical Thinking
- Architecture
- Innovative Thinking
- Result Orientation
- Stakeholder Management
- Adaptability
- Automation
- DevOps Practices
- Project Management
- Solution Delivery
Process Shift: 1st shift (United States of America) Hours Per Week: 40
Now we need to output HTML with headings and - for lists,
for prose.
We should not include any extra text like explanations.
We'll produce:
About the role
...
Position Summary
maybe? But not in examples. Could be part of About the role. However we have a distinct Position Summary paragraph. Could we treat it as part of About the role? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings but suggests those are typical. Safer to stick to those headings. We could merge Position Summary into About the role paragraph. That would preserve all info (just combine). Let's do that: About the role includes the introductory paragraph plus the Position Summary. That's okay.
Thus About the role
containing both paragraphs.
Then Responsibilities
with - list.
Then Required Qualifications
with list.
Then Desired Qualifications with list.
Then Skills with list.
Then Schedule with
maybe? Since it's not a list but a short statement. Use
.
We must not include Pay/Benefits.
Now ensure we removed duplicate responsibility line.
Let's craft About the role paragraph: combine the intro and position summary.
Intro: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
Position Summary: "This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced Microsoft SQL Server Database Administrator with strong expertise in planning, designing, development, and implementation of complex database solutions, often leveraging new technologies. Serve as subject matter expert. Manages multiple complex projects and lead activities of a team related to special initiatives or operations. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise
headings and - for lists,
for prose.
We should not include any extra text like explanations.
We'll produce:
About the role
...
Position Summary
maybe? But not in examples. Could be part of About the role. However we have a distinct Position Summary paragraph. Could we treat it as part of About the role? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings but suggests those are typical. Safer to stick to those headings. We could merge Position Summary into About the role paragraph. That would preserve all info (just combine). Let's do that: About the role includes the introductory paragraph plus the Position Summary. That's okay.
Thus About the role
containing both paragraphs.
Then Responsibilities
with - list.
Then Required Qualifications
with list.
Then Desired Qualifications with list.
Then Skills with list.
Then Schedule with
maybe? Since it's not a list but a short statement. Use
.
We must not include Pay/Benefits.
Now ensure we removed duplicate responsibility line.
Let's craft About the role paragraph: combine the intro and position summary.
Intro: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
Position Summary: "This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced Microsoft SQL Server Database Administrator with strong expertise in planning, designing, development, and implementation of complex database solutions, often leveraging new technologies. Serve as subject matter expert. Manages multiple complex projects and lead activities of a team related to special initiatives or operations. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise
for prose. We should not include any extra text like explanations. We'll produce:
About the role
...
Position Summary
maybe? But not in examples. Could be part of About the role. However we have a distinct Position Summary paragraph. Could we treat it as part of About the role? The instruction: "usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings but suggests those are typical. Safer to stick to those headings. We could merge Position Summary into About the role paragraph. That would preserve all info (just combine). Let's do that: About the role includes the introductory paragraph plus the Position Summary. That's okay. Thus About the role
containing both paragraphs. Then Responsibilities
with - list.
Then Required Qualifications
with list.
Then Desired Qualifications with list.
Then Skills with list.
Then Schedule with
maybe? Since it's not a list but a short statement. Use
.
We must not include Pay/Benefits.
Now ensure we removed duplicate responsibility line.
Let's craft About the role paragraph: combine the intro and position summary.
Intro: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!"
Position Summary: "This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced Microsoft SQL Server Database Administrator with strong expertise in planning, designing, development, and implementation of complex database solutions, often leveraging new technologies. Serve as subject matter expert. Manages multiple complex projects and lead activities of a team related to special initiatives or operations. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise
with list.
Then Desired Qualifications with list.
Then Skills with list.
Then Schedule with
with list.
Then Schedule with
maybe? Since it's not a list but a short statement. Use
. We must not include Pay/Benefits. Now ensure we removed duplicate responsibility line. Let's craft About the role paragraph: combine the intro and position summary. Intro: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!" Position Summary: "This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced Microsoft SQL Server Database Administrator with strong expertise in planning, designing, development, and implementation of complex database solutions, often leveraging new technologies. Serve as subject matter expert. Manages multiple complex projects and lead activities of a team related to special initiatives or operations. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise