Technology Services Engineer II (IAM)

Pax8 is hiring a remote or hybrid Technology Services Engineer II specializing in Identity and Access Management to strengthen secure access, automation, and enterprise technology operations across our fast-growing global cloud marketplace.

About the role

This is an opportunity to join a Technology Services team at the center of identity, access, automation, and infrastructure enablement. You’ll support the technology that keeps Pax8 people connected, secure, and productive while contributing to high-impact projects across Microsoft Entra, Microsoft Azure, vendor portals, service principals, access packages, automation, and infrastructure as code. As Pax8 continues its AI journey, you’ll be encouraged to use new tools, experiment thoughtfully, and grow alongside emerging technology that helps teams move faster, smarter, and more securely.

Responsibilities

• Support identity and access projects across Microsoft Entra, Microsoft Azure, Microsoft Partner Centre, and related enterprise systems
• Deliver automation and infrastructure as code initiatives using tools such as Terraform, Power Automate, PowerShell, Python, and n8n
• Support secure access across employee accounts, vendor portals, service principals, enterprise applications, provisioning groups, and access packages
• Reduce security debt by contributing to clean-up, governance, and improvement work across identity and access environments
• Collaborate with Technology Services, Security Operations, Trust and Security, Global IT, corporate teams, and vendor partners
• Create clear documentation, improve knowledge base content, and help make processes easier to understand and repeat
• Contribute to daily stand-ups, project delivery in Jira, change advisory discussions, and continuous improvement work

Impact

You’ll help Pax8 build secure, reliable, and scalable access foundations for people, partners, and internal teams. Your work will directly support business continuity, improve cross-region collaboration, and modernize identity and access management. This role offers the chance to leave a legacy through better documentation, stronger automation, cleaner access controls, smarter processes, and technology foundations that enable secure scaling.

Requirements

• Solid working proficiency with Azure AD / Entra ID, Intune, SSO, endpoint management, and identity lifecycle operations with minimal supervision
• Familiarity with access governance concepts — RBAC/ABAC, least-privilege, and access reviews
• Working experience with Okta or a comparable identity platform is a strong plus
• Competence with ServiceNow and Atlassian for workflow management, change requests, and documenting technical work
• Ability to independently support application onboarding and updates, validate requirements, and perform testing
• Working skill in automation/scripting to streamline repetitive tasks (Python, PowerShell, Power Automate, Terraform)
• Good understanding of cloud infrastructure concepts (Azure/AWS IAM, networking basics, storage, compute)
• Practical application of Agile and DevOps practices
• Understanding of ITIL processes, including incident, change, and problem management
• Strong troubleshooting capabilities; begins identifying root causes
• Reliable collaborator who contributes to team deliverables and small projects
• Clear communication with peers, stakeholders, and end users
• Application of security best practices in daily work

Relevant qualifications such as ITIL 4 Foundation, Microsoft identity or Azure certifications, Okta, Terraform, Security+, ServiceNow, PowerShell, or Python learning are welcome but not essential if you can demonstrate equivalent practical experience.

Qualifications

To fulfill this role, you must hold valid right to work in the United Kingdom.

Benefits

• Salary: $65,000 - $95,000 depending on experience
• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups

Work Environment

Pax8’s Denver office offers:

• Location at the heart of Denver Tech Center
• Views of Fiddlers Green Amphitheatre with occasional mid-day sound checks
• Colorado Mountain views from over half of the office
• Spacious sit-to-stand desks, 34-inch curved screens, and cell phone chargers
• Cafe Eight Barista bar for coffee and snacks
• 3 state-of-the-art Top Brewer Coffee Machines
• Mini Market with grab-and-go snacks, soda fridge
• Large communal lunch area with catered lunch twice a week
• Wellness rooms for both body and mind
• Games area with arcade games, ping pong table, and high-energy music
• Regular social, cultural, and networking events
• Building amenities: curated art gallery and elevated fitness center

Career Growth

There's extensive room for growth at Pax8, whether advancing in this role or exploring opportunities across our global organization. You’ll have access to an internal development hub designed to accelerate skills and stretch potential, including specialist Learning & Development trainers, AI-powered tools, "born in the cloud" mentors, and cross-continent collaboration. We provide space, trust, and the right projects to help you thrive, with full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact. Culture is important to us—we are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best. We Elev8 each other, Advoc8 for our partners, Innov8 continuously, and Celebr8 life.