Technology Resilience Analyst - Hybrid

Responsibilities

• Understand technical conversations without requiring extensive translation from engineers
• Confidently participate in calls involving multiple technology support teams and quickly identify key issues, dependencies, and recovery blockers
• Produce high-quality recovery test reports and executive presentations
• Help drive remediation efforts following incidents and recovery exercises
• Build credibility with engineers, infrastructure teams, cloud teams, and application owners
• Operate comfortably in a fast-paced environment with multiple competing priorities

Requirements

• 3-5 years of experience in infrastructure support, cloud operations, disaster recovery, backup and recovery, application support, systems administration, production support, incident management, or a related technical discipline
• Ability to understand and participate in technical discussions involving Servers, Databases, Networking, Storage, Cloud platforms, Backup and recovery technologies, and Enterprise applications
• Strong troubleshooting and analytical skills
• Excellent written and verbal communication skills
• Advanced Microsoft PowerPoint and Excel skills

Desired Skills

• Experience with SNOW BCM Module and creating SNOW dashboards

Pay

Pay rate range: $35-$45/hr W2

Schedule

This is a 12 month contract opportunity with potential for extension or conversion.

Benefits

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

About the Role

This role will support the Technology Resilience program by partnering with infrastructure, cloud, application, database, cybersecurity, and platform teams. As a technical analyst, you will help improve the organization's ability to respond to, recover from, and learn from technology disruptions by participating in technical discussions and translating complex information into actionable insights for engineering and management.

Qualifications

The ideal candidate will have a background in a technical discipline such as infrastructure support, cloud operations, disaster recovery, or incident management.

Skills

Experience with SNOW BCM Module and creating SNOW dashboards

Benefits Section

Genesis10 offers the following benefits for contract roles:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

Genesis10 is an Equal Opportunity Employer

Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.