Jobs · Florida

Technology Product Owner

Citi · Tampa, FL · 2 wk ago
Hybrid$104k–$156k/yrFull-time

Join the Controls Technology division as a critical bridge between complex business needs and our engineering teams. You will translate intricate requirements for risk and control systems into a flawlessly managed backlog of epics and user stories, driving the delivery of high-quality, compliant software. This role is ideal for a product owner who thrives on execution, champions quality, and is passionate about building world-class technology solutions in a dynamic, global financial environment.

Responsibilities

  • Backlog Ownership & Agile Execution
    • Own and master the product backlog: create, refine, and prioritize it to ensure transparency and readiness for at least two sprints ahead.
    • Translate vision into action: deconstruct complex business requirements into well-defined epics, user stories, and precise acceptance criteria, ensuring high story acceptance rates without rework.
    • Drive sprint success: serve as the dedicated point of contact for the engineering team, providing clarity during sprint planning, daily stand-ups, and throughout the development cycle.
  • Solution Definition & Quality Assurance
    • Define the "what": partner with business stakeholders to elicit, analyze, and document requirements, outlining the precise solution to be built.
    • Champion quality: drive a quality-first mindset with clear, testable acceptance criteria to minimize ambiguity and reduce critical defects in UAT.
    • Demonstrate value: conduct compelling demos of new functionalities to stakeholders, gathering immediate feedback for iterative improvement.
    • Track performance: report on product performance post-launch to evaluate outcomes and support future investment decisions.
  • Stakeholder Collaboration & Domain Leadership
    • Build partnerships: act as the key liaison between business users, engineering teams, UX, and other technology partners to ensure seamless delivery.
    • Become the SME: develop deep expertise in assigned Controls Technology modules, becoming the recognized go-to subject matter expert.
    • Facilitate with purpose: lead and contribute to agile ceremonies, ensuring refinement and planning sessions are efficient and outcome-focused.
    • Manage dependencies and risks: identify and address cross-team and cross-platform dependencies early, proactively highlighting delivery risks and integration challenges.
    • Communicate clearly: articulate priorities, dependencies, risks, and delivery status to stakeholders and leadership, supporting informed decision-making.
    • Align on OKRs: foster a culture of using OKRs to ensure team alignment on work purpose and cascade feedback related to risk and dependencies.
  • Innovation in Execution
    • Leverage AI tools: utilize cutting-edge AI tools to accelerate requirements analysis, improve user story documentation, and enhance feature file generation.
    • Mitigate risk proactively: identify and flag potential risks and dependencies that could impact schedule or quality, working with leadership on mitigation strategies.

Requirements

  • Core Qualifications
    • 8+ years of experience in a technology-centric role within the financial services industry, including 5+ years as a dedicated, execution-focused Product Owner in an Agile/Scrum environment.
    • Proven background in Risk and Controls, Operational Risk, or Regulatory functions.
    • Deep, hands-on expertise in managing a product backlog, writing high-quality user stories, story maps, and leading agile ceremonies (SAFe Agile preferred).
    • Technical fluency: strong ability to understand technical concepts and engage in detailed discussions with engineering teams on feasibility and solutioning.
    • Excellent communication and stakeholder management skills, with demonstrated end-to-end ownership of deliverables.
    • Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Finance); an MBA or management degree is a plus.
  • Preferred Skills & Certifications
    • Industry-recognized certifications such as CSPO, A-CSPO, PSPO, SAFe POPM, or CBAP.
    • Expert-level proficiency with agile management software (e.g., Jira, Confluence).
    • Hands-on experience using AI tools within a software development lifecycle.
    • Strong understanding of Generative AI and Agentic AI concepts and their applications in a product context.
    • Experience contributing to initiatives involving AI-enabled or data-driven capabilities, such as intelligent monitoring, automation, or insights generation.
    • Experience partnering with data, engineering, and platform teams to integrate AI capabilities into risk and control platforms.
    • Familiarity with ensuring AI solutions align with risk, governance, and explainability expectations.

Benefits

  • Competitive employee benefits, including medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off packages, including vacation, sick leave, and holidays.

Pay

Full-time salary range: $103,920.00 - $155,880.00. In addition to salary, eligible employees may receive discretionary and formulaic incentive and retention awards.

Schedule

Full time.

Location

Tampa, Florida, United States.

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