Technology Mgr, Quality Systems, AI Lead

About the role

This role plays a lead role in shaping the future of digital quality within Supply Chain Technology. This role leads the design and continuous improvement of quality systems, ensuring reliability, compliance, and scalability of technology platforms while embedding AI-driven innovation.

Responsibilities

• Lead the development and implementation of quality management frameworks across Supply Chain Technology systems, ensuring compliance, reliability, and performance
• Oversee digital quality programs, including system validation, testing, and continuous improvement initiatives aligned with business and regulatory requirements
• Drive the integration of AI and advanced analytics into quality systems to enhance monitoring, predictive insights, and process optimization
• Establish and monitor quality metrics, dashboards, and scorecards to evaluate system performance and identify opportunities for improvement
• Partner with cross-functional teams (IT, Supply Chain, Quality, Regulatory) to ensure alignment on quality standards and execution priorities
• Lead risk management activities, including assessment of system controls, mitigation strategies, and issue escalation processes
• Guide process improvement initiatives, leveraging methodologies such as Lean, Six Sigma, or continuous improvement practices
• Ensure adherence to regulatory and compliance standards, including auditing systems, interpreting regulations, and implementing required changes
• Manage and develop a team, providing coaching, performance feedback, and career development support
• Foster a culture of quality, innovation, and accountability aligned with organizational values and business goals

Requirements

No specific requirements listed.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field required
• Master’s degree (MBA, MS, or equivalent) preferred
• 10+ years of relevant experience in IT, digital quality, or quality systems management
• Demonstrated experience implementing and managing IT/digital quality frameworks and systems
• Strong understanding of regulatory compliance, risk management, and system validation in a regulated environment
• Experience leading cross-functional teams and complex technology programs
• Proven ability to drive continuous improvement and process optimization initiatives
• Strong analytical and problem-solving skills, with experience interpreting system performance data
• Excellent communication and stakeholder management skills

Skills

• Analytical Reasoning
• Consulting
• Cost Management
• Developing Others
• Human-Computer Interaction (HCI)
• Inclusive Leadership
• Leadership
• People Performance Management
• Performance Measurement
• Product Development
• Product Strategies
• Project Management Methodology (PMM)
• Research and Development
• Resource Management
• Software Development Management
• Strategic Supply Chain Management
• Team Management

Benefits

No specific benefits listed.

Pay

The anticipated base pay range for this position is: $102,000.00 - $204,000.00 USD Annual

Schedule

No specific schedule listed.