Technology Instructor

About the role

Morgan, Lewis & Bockius LLP seeks a Technology Instructor to provide educational and technology support services.

Responsibilities

• Responds to end-users and clients on technology-related issues and questions and provides coaching and best-practice advice.
• Prepares, organizes, and conducts educational and end-user support activities.
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology based on knowledge of Firm technology and demonstrates mastery of the firm’s applications.
• May collaborate with other subject-matter experts in designing, documenting and delivering curricula and job-support solutions on in-house programs and deliver firm-wide, regional and local technology instruction in-person or online.
• Designs and develops video, written and visual content.
• Records and edits audio and video for teasers, recaps, and software video tips.
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications.
• Makes “best practices” recommendations on commonly used firm-supported applications; in this capacity, assists IT developers and attorneys and staff.

Requirements

Bachelor's degree and minimum of three (3) years of experience in technology training in an adult learning environment.

Advanced knowledge of office productivity software and Microsoft and mobile operating systems.

Qualifications

Qualified candidates must apply online by visiting our website at www.morganlewis.com and selecting “Careers.”

Benefits

The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.

The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information.