Technology Engineer Associate

Job Responsibilities

• Manage systems, configurations, and system stability
• Maintain an inventory and renewal of digital certificates across the organization, including SSL/TLS, code signing, and authentication certificates leveraging tools such as Cyberark and Venafi.
• Monitor certificate expiration dates and initiate timely renewal workflows to prevent service disruptions.
• Cook up automated certificate renewal processes to implement renewals, and revocations timely renewal workflows to prevent service disruptions.
• Absorb documentation of certificate management procedures and maintain up-to-date records in the certificate management system.
• Monitor compliance dashboards and generate reports on data loss prevention (DLP) policies and alerts.
• Assist senior engineers in onboarding data sources and managing data assets within the Purview data map.
• Help troubleshoot and resolve issues related to Purview scanning, classification, and policy enforcement.
• Provides oversight on high-risk platform upgrades and migrations.

Compliance and Audit

• Affirms ownership of overall compliance posture for backend systems, ensuring full adherence to FFIEC guidelines, audit requirements, and IT risk management policies.
• Coordinates with internal audit, risk, and compliance teams to deliver accurate evidence and remediation plans.
• Drives continuous improvement of compliance processes to reduce audit findings and enhance security posture.

Daily Requests, New Builds, Cross-Team Collaboration

• Supports workload metrics for operational requests, system builds, migrations, and decommissions are met.
• Acts as escalation point for major incidents and coordinates with leadership during crisis events.
• Delivers and collaborates with architecture, application, and infrastructure teams to ensure technology decisions align with enterprise goals.
• Champions disaster recovery planning, test execution, and after-action review improvements.

Documentation and Reporting

• Ensures all backend system documentation is accurate, current, and meets audit standards.
• Reviews and approves daily/weekly/monthly operational and compliance reports before submission to leadership.
• Promotes documentation as a core operational discipline across the team, setting expectations and accountability for quality.
• Reports team performance metrics and operational health to IT leadership.

Business and Technology Alignment

• Ensures IT solutions align with the needs of the business.

Required Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• Computer Science or related field.
• Minimum experience required: 2+ Years managing small to medium-scale technology programs or in a technology engineering capacity.
• Proficient with Microsoft and Linux operating systems.
• Proficient with certificate management.
• Strong knowledge related to Microsoft 365 environments including Entra, Defender and Purview.
• Strong knowledge of Data Governance specifically data classification, data retention, data lifecycle management and data labeling within Microsoft Purview.
• Strong knowledge related to data loss prevention policies and governance.
• Strong knowledge of Intune managed devices, MDM, MAM, and zero touch deployments.
• Working knowledge of Disaster Recovery execution.
• Familiarity with Ansible and infrastructure automation workflows.
• Demonstrated understanding of system lifecycle, patching, and EOL remediation.
• Awareness of FFIEC, SOX, HIPAA, NIST or similar compliance frameworks.
• Strong documentation and cross-functional communication skills.
• Technical certifications such as: Microsoft Certified Professional - Windows Server Hybrid Administrator Associate, CompTIA Server+
• Certified Information Systems Auditor (CISA)

Job Competencies

• Strong expertise related to Microsoft 365 environments including Entra, Defender and Purview.
• Strong expertise of Data Governance specifically data classification, data retention, data lifecycle management and data labeling within Microsoft Purview.
• Strong knowledge related to data loss prevention policies and governance.
• Strong knowledge of certificate management, both public key infrastructure and on-premises Microsoft certificate stores.
• Enterprise certificate management leveraging tools such as CyberArk and Venafi.
• Strong knowledge of MECM administrators and distribution points.
• Familiarity with Intune Managed devices MDM, M365, BitLocker, and other standard business tools required.
• Strong communication skills and customer service orientation.
• Understanding of hardware lifecycle principles, asset management.
• Ensure patching, upgrades, and system lifecycle compliance to prevent EOL exposure across platforms.
• Ensure audit readiness and documentation quality in alignment with FFIEC and internal compliance policies.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Buys into or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.