Technology Consulting Principle/ Applied AI Consultant

EPAM is looking for a Technology Consulting Principle/ Applied AI Consultant to join our team and help clients turn AI ambition into real, adopted change. In this client-facing role, you'll partner directly with customer organizations to understand how they work today, uncover where agentic AI can create meaningful value, and lead the people-side work required to make that value stick. This is a great opportunity for a consultant who enjoys being on the ground with clients — leading relationships, mapping processes, and coaching teams through change — rather than working on AI strategy from behind a desk. Req# 1102965027 Responsibilities Lead client engagements and stakeholder alignment: Serve as the primary business point of contact and trusted advisor, aligning stakeholders on transformation goals, priorities, scope, and expected outcomesAssess current processes and AI readiness: Map business workflows, decision points, roles, systems, and data dependencies to establish a shared understanding of current operations and existing automation and AI capabilitiesIdentify and prioritize improvement opportunities: Surface inefficiencies, bottlenecks, risks, and unmet needs; prioritize opportunities based on business value, feasibility, and organizational readinessTranslate business needs into AI use cases: Define actionable AI and agentic solution opportunities, including requirements, success criteria, human oversight, and implications for how work gets doneDesign future ways of working: Partner with architects, engineers, and delivery teams to redesign workflows, clarify human and agent responsibilities, and validate solutions through focused pilotsDrive education, adoption, and behavior change: Lead stakeholder engagement, role-based education, coaching, and change initiatives that embed AI into everyday work and build sustained usageMeasure adoption and business impact: Establish baselines and track individual, team, and process-level outcomes—including productivity, quality, cycle time, and adoption—to demonstrate value and guide improvementsStrengthen delivery and continuous improvement: Improve Agile practices across client and internal teams, using feedback and performance data to refine solutions and scale proven approachesBuild and validate AI workflow prototypes: Use AI assistants, prompt design, and low-code agent tools to create working prototypes grounded in client processes and representative data. Test feasibility, demonstrate potential value, and translate findings into requirements for FDEs and AI engineersEvaluate and refine AI performance: Develop business scenarios and evaluation criteria; test AI outputs for accuracy, relevance, and usefulness; refine prompts, instructions, and supporting knowledge; and identify where human review or escalation is required Requirements 4+ years of consulting, business transformation, or client-facing advisory experience (7+ years, including independently leading engagements, for senior-level candidates)Demonstrated experience applying AI/ML or agentic AI solutions to solve real business problemsStrong working knowledge of Agile practices and process improvement frameworks (e.g., Scrum, Kanban)Hands-on experience mapping, analyzing, and redesigning business processesProven track record leading organizational change management and driving technology adoptionExcellent stakeholder management, communication, and executive presentation skillsAbility to define, implement, and track performance metrics and KPIsComfortable operating directly with clients in ambiguous, fast-paced environmentsWillingness to travel to client sites as needed We offer Medical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time OffLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceEmployee Stock Purchase Program This Remote Position Cannot be Performed in New York City. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM Applications will be accepted on a rolling basis. In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov) EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.