Technology and Robotics Associate Sales Training Manager
Zimmer Biomet · United States · 3 wk ago
RemoteRemoteHuman ResourcesFull-time
About the role
The Technology Training Associate Manager supports sales force education for Zimmer Biomet's digital technologies, robotics, and implant solutions. They are responsible for organizing, providing, and following up on the training of the sales force and clinical support team for the US.
Responsibilities
- Develop a multi-layered training program for the sales force and clinical support team (onboarding program, training program, advanced program), including evaluations & certification process.
- Organize and deliver training events for the sales force and clinical support team.
- Design new eLearning training material in collaboration with the product team (R&D, Marketing, Comm.).
- Collaborate with Medical Education to ensure best-in-class customer experience.
- Work with global partners to ensure synergy in messaging and training.
- Demonstrate the usefulness and efficacy of the training programs through monthly reports.
- Provide feedback to the R&D team when required.
- Attend product trade shows and training as needed.
Requirements
- Excellent, demonstrated training and teaching abilities and communication skills.
- Excellent, demonstrated abilities with complex products, preferably with medical devices.
- Good knowledge of the sales process and ability to communicate with sales reps and surgeons.
- Strong analytical and presentation skills.
- Demonstrated leadership and the ability to act strategically.
- Able to work autonomously.
Qualifications
- Bachelor's degree and a minimum of 5 years of relevant experience OR Master's degree or greater and a minimum of 4 years of relevant experience OR A minimum of 9 years of relevant experience with no completed degree.
- Experience at a medical device company with orthopaedic knowledge; Robotics preferred.
- Extensive Operating Room experience and interactions with surgeons and sales reps preferred.
- Adult learning/teaching experience preferred.
Skills
- Training and teaching abilities.
- Complex product knowledge, preferably in medical devices.
- Sales process understanding.
- Communication skills.
- Leadership and strategic thinking.
Benefits
- Up to 50% travel.
Pay
$90k to $108k plus target bonus
Schedule
N/A