Techno-Functional Specialist (Contract)

Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements
• Translate business needs into functional and technical specifications
• Perform gap analysis and recommend process improvements
• Support business process mapping and optimization initiatives
• Design and implement system configurations and enhancements
• Partner with development teams to build, test, and deploy solutions
• Provide technical expertise in system integrations, APIs, and data flows
• Troubleshoot system issues and implement timely resolutions
• Serve as a liaison between business users and IT teams
• Provide ongoing system support, troubleshooting, and enhancements
• Monitor system performance and recommend improvements
• Manage change requests, upgrades, and releases
• Communicate effectively with business users, developers, and leadership
• Provide training and documentation to end-users
• Facilitate workshops, demos, and user acceptance testing (UAT)

Qualifications

• Bachelor’s degree in IT, Business Administration, Computer Science, or related field
• 3 – 7+ years’ experience in a techno-functional, business analyst, or similar role
• Strong understanding of business processes and enterprise systems
• Experience with system implementations and integrations
• Proficiency in tools such as SQL, Excel, and reporting platforms
• Familiarity with ERP, CRM, HRIS, or similar enterprise systems

Key Skills

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to translate technical concepts into business-friendly language
• Attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment

About Us

Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.