Technician-Utility Support Services

About the role

The City of Ottawa is recruiting for a Technician in Utility Support Services. This role supports daily utility operations by ensuring materials, equipment, and supplies are received, organized, and made readily available for all utility divisions.

Responsibilities

• Support daily utility operations by ensuring materials, equipment, and supplies are received, inspected, and verified to ensure accuracy and quality.
• Issue materials and parts to utility personnel using established inventory systems (Parts Express or equivalent).
• Maintain accurate inventory counts and ensure proper storage and organization of all materials.
• Label and track inventory items, creating and updating tags as needed.
• Prepare water and electric meters and associated materials for installation.
• Maintain records of transformers and other tracked assets within designated systems.
• Auxiliary duties include operating forklift and other equipment to load, unload, and move materials; performing monthly safety checks on fire extinguishers and emergency lighting; and assisting with general facility upkeep, including basic grounds maintenance as needed.

Requirements

• High school diploma or equivalent
• Minimum of one year of basic inventory and stock control experience
• Maintain a valid driver’s license

Core Expectations of the Role

• Operate with a support-first mindset
• Understand the direct impact of this role on field operations and service delivery
• Maintain materials ready, accurate, and accessible when needed
• Maintain a clean, organized, and professional work environment
• Take ownership of assigned tasks and follow through to completion
• Support all utility divisions equally and effectively

Qualifications

• Basic knowledge of inventory control and material handling procedures
• Ability to operate warehouse equipment such as forklifts and hand/power tools safely
• Ability to use computer systems and software related to inventory and asset management
• Strong organizational skills and attention to detail
• Ability to follow direction and work independently under general supervision
• Ability to communicate effectively with supervisors and coworkers
• Ability to establish and maintain positive working relationships
• Ability to work efficiently in a fast-paced environment and respond to changing priorities

Skills

• Ability to lift 80 pounds
• Repetitive wrist/hand/finger movement and manual dexterity
• Precise hand-eye coordination

Benefits

This role operates with a support-first mindset, understands the direct impact on field operations and service delivery, and ensures materials are ready, accurate, and accessible when needed. It maintains a clean, organized, and professional work environment, taking ownership of assigned tasks and responding to changing priorities. The role also supports all utility divisions equally and effectively.

Pay

$22.60 to $31.64 per hour

Schedule

7:00 am to 3:30 pm - Monday - Friday