Technician Quality Control

About Us

At Alford Media, we don’t just provide event technology, we create unforgettable experiences. In an industry where equipment and expertise are easy to find, what sets us apart is how we work—with heart, precision, and purpose. With decades of experience and an ever‑evolving inventory of cutting‑edge gear, we empower our team to make smart, timely decisions that consistently deliver extraordinary results.

Summary

The Technician – Quality Control is responsible for inspecting, testing, preparing, and staging rental equipment to ensure inventory accuracy, equipment reliability, and event readiness. This role plays a critical part in maintaining quality standards and supporting flawless event execution. The position supports the Alford Media team, works full‑time in‑person at our Flower Mound, TX warehouse, and follows an in‑office/warehouse schedule.

Essential Duties & Responsibilities

• Perform daily inbound inspections and quality control checks on rental equipment.
• Prioritize workloads based on event schedules and outbound equipment requirements.
• Stage, prepare, and verify outbound equipment to ensure readiness and accuracy.
• Conduct basic troubleshooting, testing, and repairs to return equipment to rentable condition.
• Load, secure, transport, and unload equipment in accordance with company and DOT requirements.
• Maintain inventory levels of parts, accessories, and supporting equipment.
• Support continuous improvement initiatives related to quality control processes and warehouse efficiency.
• Promote and follow all safety policies, procedures, and best practices.
• Partner with Operations, Warehouse, and Event teams to ensure seamless execution.
• Maintain a clean, organized, and professional work environment.
• Assist with training and development of team members as needed.

Education & Experience

• High School Diploma or equivalent required.
• Minimum two (2) years of experience in event production, audiovisual technology, warehouse operations, or a related field preferred.
• Basic technical repair and troubleshooting experience is an asset.
• Regular work in a warehouse environment with frequent standing, walking, lifting, carrying, reaching, bending, and moving equipment.
• Reasonable accommodations may be made for qualified individuals with disabilities.

What We Offer

• Medical, Dental, and Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident, and Disability coverage
• Retirement plan with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion helps create a great place to work and an environment where employees, customers, and communities worldwide can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.