Technician - Mitigation

About the role

The role is responsible for managing the company’s social media presence and engaging with customers through various platforms.

Responsibilities

• Develop and execute social media strategies to increase brand awareness and customer engagement.
• Create and manage company profiles across multiple social media channels.
• Analyze social media metrics to measure performance and make data-driven decisions.
• Collaborate with cross-functional teams to ensure consistent messaging and branding.
• Respond to customer inquiries and feedback on social media platforms.

Requirements

• Bachelor’s degree in Marketing, Communications, or related field.
• At least 2 years of experience in social media management or customer service.
• Strong understanding of digital marketing principles and analytics tools.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.

Qualifications

• Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.
• Experience with SEO and content creation for social media.
• Knowledge of Google Analytics and other web analytics tools.
• Basic understanding of graphic design and video editing software.

Skills

• Strategic thinking and problem-solving skills.
• Attention to detail and ability to meet deadlines.
• Customer service orientation and empathy.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary commensurate with experience.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts.

Pay

Salary range: $50,000 - $70,000 annually.

Schedule

Full-time position with flexible working hours.