Technician Level 2, Home Solutions

Primary Duties And Responsibilities

• Identify and manage safety hazards related to the home environment as well as maintaining project safety in accordance with specified safety guidelines.
• Assists the Manager, Home Solutions with project planning, installation and service.
• Demonstrates independent judgment and fiscal responsibility.
• Communicates effectively; interacts well and builds trust with the project team, leadership, subs/suppliers; and demonstrates a sense of teamwork.
• Takes the initiative to communicate and improve the company procedures and processes.
• Deals effectively with varying workload requirements, frequent changes, delays and/or unexpected events.
• Consistently meets established quality standards.
• Thoroughly test systems prior to turn-over to the client for first time use.
• Continue to develop technical and analytical skills by working with customers, attending training and reading product manuals.
• Maintain and protect all tools, equipment and material for assigned projects.
• Presents a professional image to the client.

Secondary Duties And Responsibilities

• Other duties as assigned by Management.

Education And Experience

• A High School diploma or equivalent is required.
• Must be experienced with home theater A/V; multi-room stereo; networking and carry a NICET I or NBFAA certification.

Physical Requirements

• Level 4 – Heavy Work according to the Department of Labor Weight Classifications with the primary functions being heavy lifting in nature.
• Frequent to constant lifting, carrying, kneeling, stooping, squatting, crawling, climbing, reaching, pushing and pulling.

Working Conditions

• Private home atmosphere with frequent interruptions.

Equipment Used To Perform Job

• Proficient use of I-pad and laptop computer with Microsoft Office.
• Man-Lift.
• Employee-supplied hand tools.