Technician Lead, Pharmacy

Department: DH Pharmacy Infusion Center PAV L

About the role

The Pharmacy Technician Lead, under general supervision of a pharmacist, is the subject matter expert for the assigned specialty area and performs advanced technical tasks within the pharmacy department. Demonstrates the ability to competently work in general and specialty areas of pharmacy practice. Works with pharmacy leadership to develop competencies and standard work within the designated area of expertise.

Responsibilities

• Fills, delivers and dispenses medications under the supervision of a licensed pharmacist.
• Develops and performs advanced technical tasks in defined specialty areas such as medication histories, sterile and non-sterile preparation, payer adjudication, call center, clinical pharmacy support, pharmacy automation, inventory management including controlled substance handling and accountability, and repackaging.
• Uses appropriate systems for processing of patient information. (60%)
• Collaborates with pharmacy leadership, peers, nurses, and providers to improve patient outcomes and quality metrics in both general and specialized areas of pharmacy practice.
• Identifies and completes operational improvement projects with intent to present/publish.
• Triages and escalates any questions or issues outside the pharmacy technician scope of practice to the staff pharmacist or supervisor as needed. (20%)
• Ensures adequate supplies are available for continuous patient care.
• Operates pharmacy equipment appropriately. (10%)
• Serves as the subject matter expert for their specialty area of designated responsibility.
• Provides and updates content for pharmacy technician training education and materials, department standard work, and Denver Health policies.
• Trains and precepts pharmacy technicians and students in areas of experience and expertise in accordance with training or course protocol. (10%)

Requirements

• Post-high school diploma or certificate program required.
• Completion of a pharmacy technician training program preferred.
• Three years of pharmacy technician experience in a healthcare or retail pharmacy setting required.

Qualifications

• Certified Pharmacy Technician (CPHT) – Pharmacy Technician Certification Board (PTCB) required.
• Licensed Pharmacy Technician – Department of Regulatory Agencies (DORA) required.
• Pharmacy Based Immunization Delivery (PBID) – Accreditation Council for Pharmacy Education (ACPE) required.
• PTCB Education/Training Certificate required.
• Basic Life Support (BLS/CPR) – American Heart Association (AHA) required.

Skills

• Ability to work as a team member.
• Attention to detail.
• Knowledge of basic and advanced pharmacy practices and procedures.
• Project management and process improvement skills.
• Mathematical computation skills.
• Organization and communication skills.
• Good typing, keyboarding, and proofreading skills.
• Ability to work independently within pharmacy scope of practice.
• Knowledge of prescription processing and third-party billing, if applicable.
• Proficiency with Microsoft Office preferred.
• Proficiency with Epic preferred.

Pay

$26.51 - $38.45 per hour.

Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 holidays.
• 100% paid parental leave up to 6 weeks.
• Immediate eligibility for retirement plans with employer contribution up to 9.5%.
• Generous medical, dental, and vision plans in addition to employer-paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center and nationally recognized RESTORE Center.
• Free RTD EcoPass (public transportation).
• Childcare discount programs and exclusive perks on large brands, travel, and more.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) supporting internal career growth and advancement pathways.
• Professional clinical advancement program and shared governance.
• Public Service Loan Forgiveness (PSLF) eligible employer with free student loan coaching and assistance navigating the PSLF program.
• National Health Service Corps (NHSC) and Colorado Health Service Corps (CHSC) eligible employer.

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan, and Denver Health Foundation. As Colorado’s primary and essential safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Schedule

Regular (full-time).