Technician III, Production Technical Operations - Manufacturing Associate II (Day Shift)

About the role

This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.

Responsibilities

• Handle advanced technical tasks to support production operations and enhance efficiency
• Set up, operate, maintain, and troubleshoot production equipment, including performing preventative and basic electrical/mechanical repairs
• Cook up resources and workflows to meet production and quality requirements
• Support material flow to ensure uninterrupted production
• Monitor output quality and process data to identify and address deviations or defective products
• Maintain accurate daily production records and documentation for compliance and performance tracking
• Review work orders, schedule resources, and ensure alignment with production plans
• Adhere to all GxP, SOP, and regulatory requirements, ensuring complete and accurate documentation
• Work with cross-functional teams to resolve downtime events and implement improvements
• Participate in root cause analysis and corrective actions for equipment, process, or quality issues
• Evaluate, analyze, and interpret data (KPI’s, SPC) to make effective decisions utilizing the standard work format
• Plan proper actions to improve performance
• Supervise equipment for safe performance and promptly address unsafe acts or conditions
• Monitor equipment for safe performance and address any unsafe acts or conditions in a timely manner
• Perform floor compliance checks, floor audit readiness, and completion of shift walkthroughs
• Verify MES downtime entries, SPC data, and lot changes for accuracy and traceability
• Participate in meetings and production crossovers to maintain effective communication
• Track weekly production activities and assist in preparing Critical Performance Metrics (CPM)
• Raise and escalate resource or performance issues as needed to maintain productivity
• Work effectively in a team environment and communicate issues clearly to leadership or Electro-Mechanics

Requirements

The ideal candidate should have:

• A High School Diploma or Equivalent
• The ability to fluently read, write, understand, and communicate in English
• Work Hours: 36 - 48 hours per week (12-hour rotating day shift: 2 days on, 2 days off, and every other weekend)
• Travel Requirements: 0%
• Location: Onsite
• Sponsorship & Relocation: Not Available

Preferred Qualifications/Skills/Experiences

• Degree in Engineering/Science/IT or Technical Certification
• Leadership or training experience
• Good mechanical aptitude and strong technical troubleshooting skills
• Ability to communicate effectively cross-functionally
• Experience with MES, SPC, or other digital manufacturing systems
• Familiarity with lean manufacturing, 5S, or continuous improvement methodologies