Technician III, Production Technical Operations

About the role

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Technician III, Production Technical Operations, you will be trusted to support our manufacturing production team by driving efficient, high-quality production operations at our Johns Creek, Georgia facility. See your career like never before with focused growth and development opportunities; join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

Responsibilities

• Collaborating with production, engineering, and maintenance teams to resolve technical and operational challenges.
• Setting up, operating, and troubleshooting complex production equipment to maintain output and quality targets.
• Monitoring production quality, identifying defects, and implementing corrective actions.
• Managing resources, reviewing work orders, and maintaining accurate production records to support performance tracking.
• Supporting continuous improvement initiatives while ensuring compliance with GxP standards and SOPs.

Requirements

• High School Diploma or equivalent.
• Ability to fluently read, write, understand and communicate in English.
• Work Schedule: J shift | 36–48 hours per week | 6:00 AM – 6:30 PM EST | 12-hour rotating shift (2 days on, 2 days off, including every other weekend).
• Relocation/Sponsorship: No preferred.

Qualifications

• Strong technical depth in production equipment, operating at a high level in a regulated environment.
• Experience working in a regulated (FDA, ISO) manufacturing or technical production environment, with adherence to GxP standards, SOPs, and quality requirements.

Skills

• Strong mechanical and technical troubleshooting skills supporting automated production equipment.
• Proficient in Microsoft Office Excel for tracking and reporting production metrics, including line downtime.
• Experience using Maximo (or similar systems) for ordering, tracking, and managing spare parts inventory.

Benefits

Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more.