Technician Helper
Northwest Exterminating · Cleveland, TN · 3 wk ago
On-siteOTHR$16/hrFull-time
About the role
Northwest Exterminating is seeking a Termite Service Professional Helper who enjoys outdoor work, solving unique challenges, climbing ladders, and helping people. No prior exterminating experience is required; comprehensive training will be provided. The position offers a supportive environment focused on growth, community impact, and a fun workplace culture.
Responsibilities
- Build lasting relationships with internal and external customers to ensure satisfaction and loyalty, aiming to create “Customers for Life.”
- Manage your termite service route, including day‑to‑day operations, time management, and travel between service areas.
- Perform pre‑construction and post‑construction termite treatments according to label standards.
- Resolve customer account issues, address current and future needs, and communicate regularly to maintain satisfaction.
- Partner with internal teams such as customer service, sales, and management to deliver exceptional service.
- Apply appropriate products in compliance with label requirements.
- Maintain a strong safety mindset, especially when handling company equipment and working at heights.
Qualifications
- High School Diploma or equivalent required.
- No prior experience necessary; training will be provided.
- Must be at least 18 years of age.
- Ability to obtain the appropriate pesticide license within the first 90 days of employment (company‑paid).
- Physical ability to safely use ladders up to 32 feet, lift and carry up to 50 lb, and operate a company vehicle for extended periods.
- Capability to access crawl spaces, attics, confined spaces, rooftops, and work in all weather conditions.
- Must meet physical job requirements with or without accommodations.
Benefits
- 401(k) plan with company match.
- Medical, dental, vision, maternity, and life insurance.
- Employee stock purchase plan.
- Paid vacation, holidays, and sick leave.
- Employee discounts.
- Company cell phone.
- Industry‑leading, comprehensive training program.
- Opportunities to volunteer with the Good Deeds Team and give back to the community.
Pay
Starting hourly pay: $16.