Technician - Heavy Equipment

Responsibilities

• Diagnose and repair Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment.
• Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Maintain a clean and safe work area, adhere to all safety procedures.
• Follows standard operating procedures.
• Cleans and organizes equipment.
• Attends formal training.
• Assists to prepare new equipment for rent or sale.
• Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs.
• Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis.
• Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer.
• Positively interacts with manager and team members to satisfy customer needs.
• Communicates effectively with customers, both internal and external.

Qualifications

• 2-year technical degree or high school diploma/GED and several years of comparable shop mechanic experience.
• 2+ years of relevant diesel equipment repair experience preferred.
• Working knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems; Experience working on Caterpillar equipment a plus but not required.
• Personal attributes: attention to detail, efficiency, problem solving, planning and organization, team player.
• Written and verbal communication skills.
• Basic computer skills.
• Own mechanic tool set.
• Able to maintain safe and clean work environment.