Technician, Headend

About Our Company

Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.

As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).

Why Work At Breezeline?

As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized.

Summary

Responsible for the reception, and distribution of off-air, satellite etc. programming to the Outside Plant. This includes the installation, construction, operations and repair of all equipment associated with the headend and signal distribution network.

Essential Duties and Responsibilities

• Maintain video and audio quality of services delivered on the forward and return spectrum (analog – digital – IP).
• Perform daily check of RF Levels and Headend alignment.
• Verify video and audio levels for satellite and stereo processing equipment.
• Maintain Commercial Insertion equipment for performance as needed.
• Monitor and report on discrepancies in RF and data performance.
• Manage ISP wiring, balancing, and testing of node splits and/or node swaps due to capacity or node replacement.
• Collaborate with OSP Technician for node optimization and balancing of RF/light levels.
• Install, connect, and configure optical transmitters and receivers.
• Scoping, cleaning, and testing of fiber jumpers.
• Rack and stack of new equipment and associated cabling.
• Perform DC power and FAP connections for equipment within rack.
• Perform crimping of CAT6 ends with T568B wiring code.
• Use test equipment such as, Spectrum Analyzer, OSA, Optical Light Meter, OTDR, RF signal meter, and MPEG Analyzer.
• Understand commonly used modulation schemes such as QAM, QPSK, and OFDM.
• Understand CWDM and DWDM.
• Work on-call as required via on-call rotation.
• Work night shifts as required to perform maintenance and cutovers.
• Aid the supervisor with work flow, training of new technicians, and quality assurance.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Strong Headend, RF, IP, Optical and MPEG engineering and computer related skills necessary.
• Ability to solve network problems or infrastructure issues and manage performance and capacity issues is required.