Technician, Field (Salt Lake, UT)

About the role

The Field Technician role supports the installation, maintenance, and troubleshooting of T-Mobile’s wireless network equipment in Ericsson markets. This role provides hands-on experience with 4G LTE and 5G network infrastructure and works closely with senior technicians to ensure network reliability and performance.

Responsibilities

• Technical support: Provides technical support within and occasionally outside the immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
• Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
• Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
• Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.

Requirements

• Education: Bachelor’s degree OR equivalent relevant experience required. Candidates with strong technical or field experience are encouraged to apply.
• Experience: 2-4 years wireless experience in field operations and maintenance preferred. 2-4 years experience wireless telecommunications or related experience preferred.
• Skills: Strong technical proficiency with Ericsson field equipment preferred. Basic understanding of LTE/5G networks preferred. Experience with field work, construction, or outdoor environments preferred. Prior experience towing trailers or operating work vehicles with attached equipment preferred. Technical training in electronics, telecommunications, or IT preferred.

Qualifications

• Knowledge: Strong verbal and written communication skills. Self-motivated with the ability to work independently and collaboratively to achieve team and company objectives. Basic leadership skills with the ability to prioritize and manage multiple tasks effectively. Strong attention to detail and problem-solving skills, including the ability to apply creative solutions. Ability to work in dynamic environments with changing priorities and schedules, including day, night, and on-call rotations. Ability to lift 40–60 lbs. and work outdoors in various weather conditions and at heights. Operational knowledge of interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, and AC-DC power systems. Applicant is to meet the minimum DOT medical standards under 49 CFR Part 39.
• Other: At least 18 years of age. Legally authorized to work in the United States.

Benefits

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

Pay and Schedule

Base Pay Range: $27.16 - $48.99
Corporate Bonus Target: 10%

Schedule

Travel Required (Yes/No): Yes
DOT Regulated (Yes/No): Yes
Safety Sensitive Position (Yes/No): No