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Jobs · Management · Wisconsin

Technician - Field Inventory

Wesco · Westboro, WI · 1 mo ago
On-siteManagement$22.67–$28.34/hrFull-time

Responsibilities

  • Interface with customers to evaluate needs or concerns and communicate to Outside Sales Representatives (OSR).
  • Maintain on‑site daily product reporting and analysis to ensure supply chain controls.
  • Source, upsell, and build relationships with existing and potential customers.
  • Provide daily support of OSR’s sales efforts and account maintenance functions.
  • Ensure actual inventory count and communicate with warehouse personnel.
  • Assist with on‑site product location and identification.
  • Enter, review, and release orders to support e‑commerce solutions.
  • Communicate changes, shortages, and concerns directly to customers and branch management.
  • Ensure data in eStock is accurate and up to date.
  • Answer questions from current and potential customers on Vendor‑Managed Inventory (VMI) utilization.
  • Perform daily scanning and sync tasks.
  • Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
  • Deliver custom presentations on WESCO LEAN customer value, including Point of Use (vending applications), job trailers and WESCO/EESCODIRECT, ESTOCK.
  • Review, control, and release customer orders, report daily customer status, and maintain barcoding and scanning practices for proper product identification and alignment with WESNET.

Qualifications

  • Valid driver’s license with a satisfactory driving record.
  • High school degree or equivalent.
  • 1 year of electrical, construction, or mechanical products experience (2 years preferred).
  • 1 year of resolving technical, equipment, and service‑related issues (2 years preferred).
  • Ability to multi‑task and use hand tools and heavy machinery (e.g., forklift).
  • Intermediate computer skills, including Microsoft Office.
  • Strong written and verbal communication skills.
  • Attention to detail and strong presentation/persuasion skills.
  • Ability to use a win‑win approach to resolve controversy and maintain constructive working relationships.
  • Team‑oriented mindset and strong customer‑service background.
  • Ability to prospect and market concepts to existing and potential accounts.
  • Willingness to drive a company vehicle for extended periods with frequent stops and starts.
  • Physical ability to lift packages up to 50 lb and travel 75 %–100 % of the time.

Schedule

Monday through Friday; 8:00 a.m. – 5:00 p.m.

Pay

$22.67 – $28.34 per hour. Compensation may vary based on geographic location, education, experience, qualifications, shift, or collective bargaining agreements. Eligible positions may include participation in a bonus or sales incentive plan, and certain sales roles offer a commission structure based on sales results.

Benefits

Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available on the company website.

Working Environment

Outside Sales – work is generally performed in an office environment, but the employee may need to travel to customer sites or warehouse facilities and can be exposed to outdoor weather conditions.

About the Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business‑to‑business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

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