Technician-Emergency Room

Job Summary

The Emergency Room Technician at North Mississippi Health Services is responsible for performing essential tasks such as specimen collections, patient transport, and assisting with procedures in the Emergency Department. Their role requires strong communication skills, adaptability to changing demands, and compliance with regulatory standards, all while maintaining a positive and respectful attitude toward patients and colleagues. The technician must also possess the physical capability to lift, push, and assist patients as needed.

JOB FUNCTIONS

• Utilizes skills to facilitate triage and testing of ED patients.
• Takes vital signs of patients on admission and as directed by RN.
• Provides safe appropriate level care transport of patients (emergency and routine).
• Performs EKG, blood collections, urinary in/out catherizations, splinting, and other duties per competencies.

Communication

Maintains appropriate verbal communication with team members to provide care to patient.

Customer Relations

Projects caring, friendly and helpful image to patients and other customers. Promptly responds to customer requests and meets customer needs. Consistently provides information and assistance to visitors. Seeks to understand and exceed the expectations of every customer, internal and external.

Regulatory Knowledge

Complies with regulatory and accrediting agency requirements.

Secretarial/Clerical/Administrative

This position prepares, compiles and maintains unit records and reports to facilitate quality performance of functions. This position enters medical and therapeutic treatment orders via computer to facilitate implementation of patient care activities.

Inventory Control

Maintains and monitors unit supplies and equipment to assure adequate availability of budgeted resources.

Qualifications

• Education: High School Diploma or GED Equivalent.
• Required Licenses and Certifications: CPR - Cardiac Pulmonary Resuscitation.
• Work Experience: 1-3 years. Prior experience or training in customer service.

Skills

• Knowledge: Complete in-house computer training and hospital/ED orientation.
• Maintains unit specific annual educational requirements.
• Demonstrates knowledge and resources necessary to provide to age appropriate care.
• Ability to assimilate data and information and report to appropriate person.
• Prioritizes work and has ability to perform several functions at once.
• Orients new employees to units and reports progress to supervisor.
• Initiates and follows through with work assignments and is a self starter.
• Supports co-workers to accomplish common organizational goals.
• Demonstrates telephone etiquette and effective interpersonal skills.

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing. Frequently Walking. Frequently Sitting. Occassionally Lifting/Carrying. Frequently Pushing/Pulling. Frequently Climbing. Occassionally Balancing. Occassionally Stooping/Kneeling/Bending. Frequently Reaching/Over Head Work. Occassionally Grasping. Frequently Speaking. Constantly Hearing. Constantly Repetitive Motions. Constantly Eye/Hand/Foot Coordinations. Frequently

Benefits

• A****vailable
• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• Licenses + Certifications Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers