TECHNICIAN, BIOMEDICAL III -Morehead City,NC

Join Intelas, a Compass Healthcare Company. Intelas delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues. We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

About the role

Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards. Manages all assigned equipment and schedules service. Provides emergency on-call responsibilities as needed and documents all significant asset-related actions in compliance with department practices.

Responsibilities

• Perform pre-acceptance inspections and develop PM procedures on equipment; maintain files on procedures and manuals.
• Ensure test equipment is working properly and calibrated within established intervals.
• Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Research and initiate orders for repair parts, working within established budget parameters.
• Maintain purchase order log and validate invoices for payment (field service personnel only).
• Provide informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs, and problems.
• Participate in the Quality Improvement / Risk Management program by understanding customer issues and making recommendations for improvement.
• Maintain an orderly and functional work environment.
• Participate in department meetings and collaborate with fellow technical personnel to share technical updates and device-related problems.

Requirements

• Associate’s degree in electronics/biomedical equipment technology, military training, or equivalent experience.
• 3 years of experience servicing clinical/patient care equipment in a hospital environment.
• For field service positions requiring travel, a valid driver’s license is required.
• Ability to work independently with some supervision.
• Good communication and strong customer service skills.
• Good organization and time management skills.
• Working knowledge of computer applications for tracking service histories and producing reports on assets.
• Good troubleshooting skills.
• Ability and willingness to serve "on-call" duty as required.
• Strong work ethic and ability to work as a member of a team.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote roles, click here for paid time off benefits information.