Technician

Purpose

The Technician's primary responsibility is to maintain, calibrate, troubleshoot, clean, and repair a wide variety of environmental testing and monitor equipment. They will be responsible for providing high quality calibrated and well-maintained instruments to our customers.

Primary Responsibilities

• Assure all work is performed completely, correctly, and with the highest degree of quality
• Test, calibrate, repair and maintain company equipment in accordance with manufacturer specifications
• Prepare equipment with all required accessories, calibration information, manufacturer instructions and all paperwork related to the rental
• Respond to customer calls for technical assistance, troubleshooting and training
• Assign asset status and appropriate labeling for equipment
• Inspect returned equipment to ensure all equipment and peripherals are returned from the field
• Thorough record keeping on electrical safety inspections, our environmental equipment and consumable products
• Communication on requesting any spare parts, accessories, and ancillary rental items to properly maintain equipment
• Maintain and update the SDS Chemical Register, review all new SDS Documents
• Assist in maintaining the technical and software library
• Assisting Team members when needed
• Available to work after hours, weekend and holiday emergency, when necessary
• Maintain a clean and safe work area in accordance with company policies and procedures
• Perform other duties as assigned

Knowledge, Skills, and Core Competencies

• Must possess outstanding communication (verbal and written), interpersonal, problem solving and customer service skills
• Self-discipline qualities including accepting feedback from others, upholding organizational values, supporting organizational goals, willingness to make decisions, keeping commitments
• Detail oriented with the ability to work independently as well as collaboratively in a team setting with peers and colleagues
• Solid planning and organizational skills
• Ability to prioritize and handle multiple tasks, meet strict deadlines and perform under pressure in a fast-paced work environment
• Ability to read, understand and follow all company standard operating procedures and guidelines
• Ability to utilize and follow PPE (Personal Protective Equipment) when required
• Critical thinking skills to assist in problem solving
• Ability to maintain regular attendance and punctuality requirements
• Strong Mechanical aptitude
• Ability to maintain a positive workplace atmosphere

Education and Experience

• High school diploma/GED and or completion of a craft apprenticeship, or an equivalent number of years of education and experience in the environmental services field
• Experience interfacing with clients
• Excellent communication skills - Written, Verbal, Interpersonal, and Phone
• Ability to multitask and liaise with our customers in different fields
• Ability to follow all applicable safety regulations

Environment

Work is performed in an office setting and in a variety of client settings that will include exposure to seasonal weather, damp and/or dusty locations. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate. This is a Safety-Sensitive position.

Physical Demands

This position is 10% sedentary and 90% active and may include activities such as sitting, walking, standing, bending, stretching, climbing (ladder) for long periods throughout the course of the workday. Must be able to lift up to 50 lbs. assisted or unassisted and may require the ability to drive a Pine vehicle. May be required to work outside normal business hours including mornings and evenings.