Technician Apprentice

Responsibilities

• Diagnose and Repair – Repair garage doors, door operators, replace worn or broken door parts, install new equipment including doors, and replace springs.
• Educate the Customer – Explain in detail and help the customer understand their options to repair the issue and prevent future ones.
• Sell Service, Repairs, and New Equipment – Use a good/better/best model to sell services to the customer and collect payment.
• Manage Inventory in Your Vehicle – Ensure you have the right equipment, tools, and products to properly sell the job and service the equipment.

Requirements

• Mechanical aptitude and technical skills.
• Able to lift 50 pounds independently.
• Able to bend, climb, kneel, and stand for extended periods of time.
• Able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled.
• Interpersonal skills to communicate effectively with customers and solve issues.
• Communicate and work effectively in a fast-paced environment.
• Reliable and able to serve our customers following our process.

Pay and Benefits

• Competitive pay that will meet or beat any trade.
• During your 90-day training period, you will receive a base pay of $XX.XX per hour.
• After training, you will receive commissions on the work you complete.
• Most technicians make between $60,000 and $100,000 per year.
• Comprehensive Benefits: Bonuses & Incentives, Company-provided vehicle, PTO and Vacation, 401K Plans.

Qualifications

• Basic Position Requirements: Must have mechanical aptitude and technical skills.
• Must be able to lift 50 pounds independently.
• Must be able to bend, climb, kneel, and stand for extended periods of time.
• Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled.
• Must have interpersonal skills to communicate effectively with customers and solve issues.
• Must be able to work in a fast-paced environment.
• Must be reliable and able to serve our customers following our process.
• Knowledge Experience in the garage door industry is preferred but not required – we will train you.
• Must be able to use a computer and/or tablet.
• Must be able to use hand tools and operate mechanical equipment.