Technician Advanced, Registered Pharmacy

About the role

As an Advanced-Reg Pharmacy Technician, you will consistently build relationships with patients by exceeding their needs and providing safe, accurate, and efficient care to achieve optimal patient, Team Member, and company outcomes. As an integral part of our service-conscious Pharmacy team, you will have mastered all of the skills of the Pharmacy Technician at an optimal level.

Responsibilities

• Accurately and efficiently handle prescription data including counting, pouring, measuring, and weighing tablets and medications, and mixing medications.
• Welcome patients with compassion and a smile at all pharmacy entry points and resolve customer questions and concerns by communicating effectively with the customer and the management team/support staff in an efficient manner.
• Display excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Adhere to all company, state, and federal policies, laws, and regulations including HIPAA and Pseudoephedrine sales.
• Use the Pharmacy computer to complete all actions necessary to maximize efficiency and provide optimal patient care at drop-off, will call, drive-thru, filing, and order receiving, including but not limited to searching for patients and profiles, determining dates of fill and pick-up, and determining prescriptions sent to central fill.
• Finalize sales using a cash register according to established procedures, including but not limited to the point of sale policies, quoting cash prices of prescriptions, and entering invoices.
• Assist with maintaining proper inventory levels by checking on-hand counts of medications, ordering, receiving, stocking, and rotating drugs and other supplies per company policy and procedures.
• Answer the telephone in a polite and timely manner, ensuring accurate information is exchanged and the customer is satisfied.
• Demonstrate knowledge of all appropriate service and business metrics and assist the team with action plans to improve outcomes.
• Maintain a neat and clean work environment to ensure company and government requirements are met.
• Create prescription labels, file and retrieve prescriptions daily, and select the proper prescription container.
• Oversee inventory preparation and control, rebilling, and assisting the Pharmacist with other administrative functions.
• Assist in the execution of all company initiatives and programs as required.

Requirements

• 6 months to 1 year of experience required.
• Successful completion of Giant Eagle employer-based Pharmacy Technician Training Program and accompanying examinations, as established, maintained, and administered by the Company.
• Successful completion of the Pharmacy Technician High-Level Proficiency Test, as established, maintained, and administered by the Company.
• Previous experience in a retail, closed door, or hospital pharmacy (desired).
• High school diploma or equivalent (desired).
• Registration as a Pharmacy Technician, as required by the state.
• Ability to lift up to 25 pounds.
• At least 18 years of age.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.