Technician 2

Duties and Responsibilities

• Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.
• Prepares a variety of samples for testing using prescribed testing methods, following testing standards / specifications, in a limited scope.
• Counsults on and conducts testing or analyzes a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards / specifications appropriate to the sample, in a limited scope.
• Use and verify (if applicable) test equipment and instruments and maintain record keeping system for calibration/quality system integrity with direction.
• Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
• Accurately record test data per BV Quality guidelines.
• Assist with department testing in other areas, with direction, as required.
• Organizes and manages workload to meet or exceed laboratory turnaround time and client expectations.
• Aid in the technical and administrative aspects of various departmental projects as directed.
• Accurately compile data, prepare and review written technical reports in a limited scope.
• Interface with senior staff for direction on interpretations pertaining to compliance and standards.
• Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
• Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
• Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Safety / Chemical Hygiene Plan.

Additional Responsibilities for Technician II

• Purchasing of samples / supplies or other business needs for the site. Must have a valid driver’s license and passport for some international travel across the Canadian border monthly.
• Send samples to subcontracted labs for testing, with proper tracking and follow-up for traceability purposes.
• Evaluate test results data, with direction.
• Interpret and apply industry standards within a limited scope and with direction.
• Offer problem resolution, as applicable, for any client issues/questions identified, while aiming to enhance client satisfaction and improving client relations.
• Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.
• Participate with senior staff in client meetings / visits, when appropriate.
• Identify and troubleshoot technical issues in a limited scope.

Education and Experience

• Bachelor’s degree in biology, chemistry or equivalent and relevant formal academic / vocational qualification
• An equivalent combination of education and experience may be accepted in lieu of above.