Technical Writer, Service

About the role

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. We are seeking a Technical Writer responsible for creating clear, concise, and comprehensive documentation that communicates complex technical concepts related to our autonomous surface vessels.

Responsibilities

• Collaborate with engineers and stakeholders to gather information and understand technical specifications and requirements
• Create and maintain technical maintenance documentation, including service manuals, work instructions, service support, etc
• Build writing processes and strategies with an eye to scale
• Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand
• Ensure that all documentation adheres to industry standards and best practices, as well as any relevant DoD regulations and guidelines
• Review and edit documentation for accuracy, consistency, and clarity, ensuring that it meets the needs of our target audience
• Plan, track, and coordinate documentation projects across necessary teams to meet deadlines
• Continuously update and improve existing documentation based on feedback from users, stakeholders, and internal teams

Qualifications

• Bachelor's degree in English, Engineering, or a related field
• Experience as a Technical Writer, preferably in a technology-driven environment or within the defense industry
• Candidate open to travel is a plus
• Experience documenting complex hardware and software platforms is a plus
• Strong writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively
• Proficient with version control systems and front-end development
• Familiarity with docs as code, markdown content formatting, Javascript, CSS, and Nunjucks templating a plus
• Familiarity with DoD standards and regulations related to technical documentation is a plus
• Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines
• Strong attention to detail and a commitment to producing high-quality work
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams
• A proactive and self-motivated approach to work, with the ability to work independently and take initiative when needed

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services, with Saronic paying 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, with Saronic paying 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

This role requires access to export-controlled information or items that require “U.S. Person” status, as defined by U.S. law.