Technical Writer II
New Product Introductions & Content Creation
Collaborate at the Core: Partner closely with engineering teams during New Product Introductions (NPI) to gather technical insights, screenshots, and visual collateral.
Craft High-Quality Publications: Create intuitive, beautifully structured user and service guides that are clear, simple to follow, and easily understood by both brand-new users and experienced support personnel.
Champion Brand Evolution: Partner with the marketing group to integrate fresh branding initiatives and dynamic collateral across our evolving publication portfolio.
Maintain Lifecycle Relevance: Keep existing documentation accurate, fresh, and relevant by seamlessly capturing and incorporating revisions across new software and hardware releases.
Review, Release, & Lifecycle Management
Conduct Quality Reviews: Lead documentation reviews with the technical team, proactively soliciting feedback and error corrections to guarantee top-tier quality prior to product launch.
Streamline the Release Process: Guide finalized publications smoothly through the Spectra Logic Engineering Change (EC) release process, collaborating with technical teams on larger, unified ECs when optimal.
Provide Strategic Guidance: Advise Product Managers and team leads during early planning phases to accurately estimate the effort and timelines necessary for publication development.
Evaluate & Innovate
Evaluate & Innovate: Research and implement cutting-edge content generation tools—including digital and embedded documentation—to keep our deliverables modern, efficient, and forward-thinking.
Strategic Workload Planning
Collaborate with your team lead to coordinate workload divisions and assess how parallel product releases impact documentation deliverables.
Enhance UX Quality
Actively report and track user interface defects or inconsistencies using tools like Jira, ensuring a polished product touchpoint for the end user.
Production Partnership
For printed deliverables, coordinate closely with the purchasing department to plan and align print timelines with strict product launch deadlines.