Technical Writer II

Description

IBSS is seeking a Technical Writer to support GARFO's Technology and Data Management (TDM) division. The TDM division provides web and mobile based applications, technical services and support for approximately 16,000 internal and external customers.

Key Responsibilities

• Create documentation and edit and reformat documentation created by developers to provide a comprehensive body of user documentation for the GARFO software application inventory.
• Attend development meetings as needed to gather information.
• Complete user documentation in a publicly presentable, section 508 compliant format for publication on NMFS public web site.

Required Skills / Education / Certifications & Qualifications

• B.S/B.A in Computer Science or a related field preferred and 2+ yrs experience.
• Experience with software tools to develop, edit, maintain, deliver, and display technical materials.
• Familiarity with JIRA, Confluence, and MIRO.
• One (1) or more years of experience creating software documentation (user guides, FAQs, other training tools).
• Possess excellent written and oral communication skills.
• Detail oriented and organized with strong analytical skills.
• Demonstrated success working in a team environment that includes flexibility working with a team in an organization that is dispersed; coordinating with the work of others; facilitating interactions among team members with diverse skill sets.

About IBSS Corp.

Since 1992, IBSS, a woman-owned small business, has provided transformational consulting services to the Federal defense, civilian, and commercial sectors. Our services include cybersecurity and enterprise information technology, environmental science and engineering (including oceans, coasts, climate, and weather), and professional management services. Our approach is to serve our employees by investing in their growth and development. As a result, our employees bring greater capabilities and provide exceptional service to our clients. In addition to creating career development opportunities for our employees, IBSS is passionate about giving back to the community and serving the environment. We strive to leave something better behind for the next generation. We measure our success by the positive impact we have on our employees, clients, partners, and the communities we serve. Our tagline, Powered by Excellence, is a recognition of the employees that make up IBSS and ensures we deliver results with quality, applying industry best practices and certifications.

Benefits

• Medical, dental, vision, and prescription drug coverage with a company-paid deductible.
• Paid time off, federal holidays.
• A matching 401K plan.
• Tuition/professional development reimbursement.
• Flex-Spending (FSA)/Dependent Care Account (DCA) options.

Contact Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. For inquiries regarding Equal Employment Opportunity (EEO) and Affirmative Action, please contact the HR Department at HR@ibsscorp.com.