Technical Trainer - Federal Sector

Procon Consulting is a top-ranked construction management and technology consulting firm with more than 25 years of experience delivering high-impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm, we specialize in program management, project controls, commissioning, and technology and offer an excellent platform to grow your career while shaping the future of the built environment. Procon is seeking an experienced Technical Trainer to design, develop, and deliver end-user training for enterprise Kahua implementations supporting federal construction and facilities programs. This remote role will be responsible for translating configured technology and business processes into practical, easy-to-understand training that enables users to confidently adopt the platform. The Technical Trainer will work closely with implementation leads, application subject-matter experts, and client stakeholders to develop training materials, facilitate virtual and instructor-led sessions, support users through system deployments, and measure training effectiveness. Requirements Qualifications and Skills Bachelor's degree in a related field or an equivalent combination of education and directly relevant experience5+ years of experience delivering adult or software end-user training, or 3+ years of software training experience with a professional training credential such as CPTD, APTD, CPTM, or equivalentDemonstrated experience training users on enterprise SaaS, ERP, or project management platforms such as Kahua, e-Builder, Procore, Oracle Unifier, Salesforce, SAP, Workday, ServiceNow, Microsoft Dynamics, or similar systemsStrong instructional design skills with experience developing role-based curricula, user guides, job aids, quick-reference materials, and eLearning contentAbility to translate technical system functionality and business processes into clear, user-friendly instructions for technical and non-technical audiencesStrong facilitation and presentation skills with the ability to effectively lead both virtual and instructor-led training sessionsExcellent written, verbal, organizational, and interpersonal communication skillsProficiency with Microsoft 365 and virtual training/collaboration toolsAbility to obtain and maintain a favorable federal suitability determinationPreferred: Hands-on Kahua experience, including Kahua certifications or courseworkPreferred: Experience supporting federal construction or facilities programs and familiarity with RFIs, submittals, daily reports, change management, cost controls, document management, and project closeoutPreferred: Experience with eLearning/LMS platforms such as Articulate, Camtasia, or TalentLMSPreferred: PMP, CAPM, Prosci, or related certification and familiarity with Section 508 accessibility requirements Responsibilities & Duties Design and develop role-based training curricula for Kahua applications, including Document Management, Cost Management, Project Management, Field applications, and client-specific configurationsCreate and maintain training materials such as instructor guides, participant guides, quick-reference guides, job aids, eLearning modules, and other user-support resourcesCustomize training content to reflect client-specific workflows, terminology, configurations, and business processesDeliver engaging virtual and instructor-led training to audiences ranging from field personnel and project teams to program leadership and executivesPrepare training environments, sample projects, records, tasks, and scenarios that reflect realistic user workflowsFacilitate train-the-trainer and super-user programs to help client organizations establish sustainable internal training capabilitiesProvide post-go-live user support through office hours, refresher training, targeted coaching, and other adoption activitiesTrack attendance, evaluations, training completion, LMS records, user readiness, and adoption metricsEvaluate training effectiveness, identify knowledge gaps and recurring user issues, and continuously improve training materials and delivery methodsParticipate in discovery, configuration, and deployment planning sessions to identify training requirements and impacts early in the implementation lifecycleCollaborate with implementation, application, data migration, change management, and help desk teams to ensure training activities align with deployment and go-live schedulesMaintain an organized, version-controlled training library in accordance with program quality and documentation requirements Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.