Technical Trainer
Smurfit Westrock · Lansing, MI · 6 days ago
Information TechnologyFull-time
Description
The Technical Trainer assists with local training processes and procedures. The role reports to the site General Manager/Plant Manager and has dotted lines to Operations, Learning & Development, ensuring that training is completed for Operator/Craft Job Certification. The role will be a key contact/trainer for team members, responsible for assessing teammate machine skills, providing feedback, and conducting machine certifications, as well as assessing line of progression movements.
Key Responsibilities
- Completes daily technical training on the floor to assist with the Certification of team members in their roles
- Partners with OPS L&D leader to support New Hire Orientation/On Boarding Training, as needed
- Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
- Supports site-specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids - to assist with training)
- Develops, builds, and maintains relationships with trainees & leaders in their role
- Participates in new teammate hiring process – assesses candidates’ skills (general and/or machine), involved in interview process to evaluate industrial experience, and provides perspective on hiring decisions.
- Conducts training on all shifts
- Influences others to be safety-minded
- Team member will be certified through a Train the Trainer process, supporting the management of day-to-day Certification Processes
- Will be supported by Ops L&D with training tools & general knowledge content
- Performs other job duties as assigned.
What You Need To Succeed
- Growth and Results Oriented: Results-oriented person who looks for constant ways to improve
- Innovation: Able to support the implementation of new processes and new learning technologies to drive training into the flow of work
- Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR, and leading people or teams (self-awareness)
- Accountability: Holds self and others responsible for actions and results
- Influence: Able to partner and build relationships to influence teams to work together, share best practices, and develop and drive practical training for operations teams
- Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drives for consensus
- Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
- Quality: Actively work to ensure quality is maintained while minimizing waste
Technical Skills
- 1 – 3 years’ experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
- 2 – 4 years’ experience in a manufacturing environment preferred
- Knowledge of Learning Management Systems preferred
- Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms
Other Qualifications
- Facilitation/Presentation Skills
- Influencing
- Partnering
- Problem Solving/Continuous Improvement
- Professionalism
- Must have a high school diploma or G.E.D